Access denied

[beliy82]

Description

i cannot login to https://requests.server.rip/login

Version

1.33.2

Steps to Reproduce

go to https://requests.server.rip/login sign in

Screenshots

Logs

No response

Platform

desktop

Device

PC or Iphone

Operating System

Windows 11, IOS 17

Browser

Chrome

Additional Context

No response

Code of Conduct

• [x] I agree to follow Overseerr's Code of Conduct

[qazero]

I am experiencing the same issue as well. Also, when I try clicking on the "Import Plex Users" button from the Users page it says the following:

I've been using Overseerr for years without any issue. Just noticed this issue the past few weeks.

[zenxedo]

I am experiencing the same issue as well

[todfox]

Same thing

[jess-sys]

same here

[beliy82]

any solution?

[sct]

Provide logs or we can't help you.

[zenxedo]

[error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"getaddrinfo EAI_AGAIN metadata.provider.plex.tv"} [error][API]: Something went wrong getting unimported Plex users {"errorMessage":"getaddrinfo EAI_AGAIN plex.tv"}

[github-actions[bot]]

:wave: @beliy82, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with Overseerr.

• Discord
• GitHub Discussions