sct
Failed to fetch all trending: connect ECONNREFUSED
Description
After searching for a few movies/series to request, suddenly the searches return no results and all recommendations are blank. Most of the times, it also says all the movies for the requests are unavailable, and to delete it. From the logs this seems to be a API limit issue for TMDb?
Version
1.29.1
Steps to Reproduce
Search for movies/series a few times. 5-10 searches usually does the trick.
Screenshots
Requests:
Logs
2022-07-23T16:12:07.430Z [debug][API]: Something went wrong retrieving trending items{"errorMessage":"[TMDb] Failed to fetch all trending: connect ECONNREFUSED 37.120.194.22:443"}
2022-07-23T16:11:51.922Z [debug][API]: Something went wrong retrieving the movie genre slider{"errorMessage":"[TMDb] Failed to fetch discover movies: connect ECONNREFUSED 37.120.194.22:443"}
2022-07-23T16:11:51.950Z [debug][API]: Something went wrong retrieving the series genre slider{"errorMessage":"[TMDb] Failed to fetch discover TV: connect ECONNREFUSED 37.120.194.22:443"}
2022-07-23T16:11:57.428Z [debug][API]: Something went wrong retrieving popular series{"errorMessage":"[TMDb] Failed to fetch discover TV: connect ECONNREFUSED 37.120.194.22:443"}
Platform
Desktop
Device
Custom PC
Operating System
Windows 10 Pro 21H2 x64
Browser
Chrome
Additional Context
Server: UnRaid Docker container
Code of Conduct
- [X] I agree to follow Overseerr's Code of Conduct
I'm also having this problem. Could I suggest an option to use our own api token for tmdb?
I'm also having this problem. Could I suggest an option to use our own api token for tmdb?
Connection refused has nothing to do with the API token. This looks like an issue with your instance communicating with TMDB.
use clash can solved
---Original--- From: "Ryan @.> Date: Thu, Sep 1, 2022 13:30 PM To: @.>; Cc: @.@.>; Subject: Re: [sct/overseerr] Failed to fetch all trending: connectECONNREFUSED (Issue #2867)
I'm also having this problem. Could I suggest an option to use our own api token for tmdb?
Connection refused has nothing to do with the API token. This looks like an issue with your instance communicating with TMDB.
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>
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same problem on 1.31
2023-01-11 22:00:20 2023-01-12T06:00:20.355Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.358Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.360Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.363Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.366Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:23 2023-01-12T06:00:23.872Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.18.96:443"} 2023-01-11 22:00:26 2023-01-12T06:00:26.994Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:26 2023-01-12T06:00:26.997Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:27 2023-01-12T06:00:27.009Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:27 2023-01-12T06:00:27.011Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.117Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.121Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.130Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.134Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.18.96:443"} 2023-01-11 22:00:36 2023-01-12T06:00:36.353Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:39 2023-01-12T06:00:39.477Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:39 2023-01-12T06:00:39.481Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.608Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.617Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.625Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.636Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:48 2023-01-12T06:00:48.834Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:48 2023-01-12T06:00:48.842Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.18.96:443"} 2023-01-11 22:00:48 2023-01-12T06:00:48.845Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:51 2023-01-12T06:00:51.954Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:00:55 2023-01-12T06:00:55.071Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:00:55 2023-01-12T06:00:55.074Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:00:58 2023-01-12T06:00:58.200Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:00 2023-01-12T06:01:00.004Z [debug][Jobs]: Starting scheduled job: Download Sync 2023-01-11 22:01:00 2023-01-12T06:01:00.045Z [debug][Download Tracker]: Found 10 item(s) in progress on Sonarr server: sonarr 2023-01-11 22:01:01 2023-01-12T06:01:01.312Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:04 2023-01-12T06:01:04.432Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.552Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.558Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.573Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.19.96:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.586Z [warn][GitHub API]: Failed to retrieve GitHub releases. This may be an issue on GitHub's end. Overseerr can't check if it's on the latest version. {"errorMessage":"connect EHOSTUNREACH 192.30.255.116:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.589Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:13 2023-01-12T06:01:13.791Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:02:00 2023-01-12T06:02:00.030Z [debug][Jobs]: Starting scheduled job: Download Sync 2023-01-11 22:02:00 2023-01-12T06:02:00.077Z [debug][Download Tracker]: Found 10 item(s) in progress on Sonarr server: sonarr 2023-01-11 22:02:27 2023-01-12T06:02:27.874Z [warn][GitHub API]: Failed to retrieve GitHub releases. This may be an issue on GitHub's end. Overseerr can't check if it's on the latest version. {"errorMessage":"connect EHOSTUNREACH 192.30.255.116:443"}
same problem on 1.31
2023-01-11 22:00:20 2023-01-12T06:00:20.355Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.358Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.360Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.363Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:20 2023-01-12T06:00:20.366Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:23 2023-01-12T06:00:23.872Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.18.96:443"} 2023-01-11 22:00:26 2023-01-12T06:00:26.994Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:26 2023-01-12T06:00:26.997Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:27 2023-01-12T06:00:27.009Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:27 2023-01-12T06:00:27.011Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.117Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.121Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.130Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:30 2023-01-12T06:00:30.134Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.18.96:443"} 2023-01-11 22:00:36 2023-01-12T06:00:36.353Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:39 2023-01-12T06:00:39.477Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:39 2023-01-12T06:00:39.481Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.608Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.617Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.625Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:42 2023-01-12T06:00:42.636Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:48 2023-01-12T06:00:48.834Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:48 2023-01-12T06:00:48.842Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.18.96:443"} 2023-01-11 22:00:48 2023-01-12T06:00:48.845Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:00:51 2023-01-12T06:00:51.954Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:00:55 2023-01-12T06:00:55.071Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:00:55 2023-01-12T06:00:55.074Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:00:58 2023-01-12T06:00:58.200Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:00 2023-01-12T06:01:00.004Z [debug][Jobs]: Starting scheduled job: Download Sync 2023-01-11 22:01:00 2023-01-12T06:01:00.045Z [debug][Download Tracker]: Found 10 item(s) in progress on Sonarr server: sonarr 2023-01-11 22:01:01 2023-01-12T06:01:01.312Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:04 2023-01-12T06:01:04.432Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.552Z [debug][API]: Something went wrong retrieving upcoming movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.558Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.573Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":"connect EHOSTUNREACH 104.18.19.96:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.586Z [warn][GitHub API]: Failed to retrieve GitHub releases. This may be an issue on GitHub's end. Overseerr can't check if it's on the latest version. {"errorMessage":"connect EHOSTUNREACH 192.30.255.116:443"} 2023-01-11 22:01:07 2023-01-12T06:01:07.589Z [debug][API]: Something went wrong retrieving upcoming series {"errorMessage":"[TMDB] Failed to fetch discover TV: connect EHOSTUNREACH 18.164.154.4:443"} 2023-01-11 22:01:13 2023-01-12T06:01:13.791Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: connect EHOSTUNREACH 18.164.154.122:443"} 2023-01-11 22:02:00 2023-01-12T06:02:00.030Z [debug][Jobs]: Starting scheduled job: Download Sync 2023-01-11 22:02:00 2023-01-12T06:02:00.077Z [debug][Download Tracker]: Found 10 item(s) in progress on Sonarr server: sonarr 2023-01-11 22:02:27 2023-01-12T06:02:27.874Z [warn][GitHub API]: Failed to retrieve GitHub releases. This may be an issue on GitHub's end. Overseerr can't check if it's on the latest version. {"errorMessage":"connect EHOSTUNREACH 192.30.255.116:443"}
HI there, not the same underlying issue. The issue I was seeing was a connection refused, what you're seeing seems to be a host unreachable error. It might be best to open a new issue if ya want help with it 😊