Issue when with API GetClientsProducts

[domalexxx]

When I use API GetClientsProducts it gives error "Error generating JSON encoded response: Malformed UTF-8 characters, possibly incorrectly encoded" although all the rest API is working

[rouadahi]

Hello,

I have the same problem in C#. Have you found any solution ?

thank you

[domalexxx]

No, unfortunately I haven’t found any solution.

On May 31, 2020, at 2:34 PM, ouadahi [email protected] wrote:

Hello,

I have the same problem in C#. Have you found any solution ?

thank you

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[HassanAthmani]

I have the same problem too, I found out that it works only when the responsetype is set to XML and not JSON, the password field is causing the error because it contains a different encoding.

[alexandervlpl]

This happens to me after I restore my WHMCS MySQL database from a dump. Somehow, the encoding of that password field gets messed up in the process. Tried all kinds of mysql options, nothing helps. :man_facepalming:

Workaround: ended up just blanking all the passwords in SQL because we don't use them anyways.