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White screen - process instance search

Open sashayar13 opened this issue 1 year ago • 2 comments

When you search a process instance by id it shows a white screen, you need to force refresh the page

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sashayar13 avatar May 21 '24 08:05 sashayar13

noticing white screen even during other admin manipulations with the process instance - View Call activity for example

sashayar13 avatar May 21 '24 08:05 sashayar13

I don't think you have to do a force refresh, it just takes a long time to load. We could add a loading icon there and load the page before all task info call has returned. The PR https://github.com/sartography/spiff-arena/pull/1562 should also help since it should load task info quicker.

jasquat avatar May 21 '24 13:05 jasquat

@jasquat the white screen is displayed longer than usual (or it was previously). I'm noticing it every now and then when working with the product

sashayar13 avatar May 23 '24 07:05 sashayar13

Yeah the time it takes to load will depend very much on how many tasks are associated with a process instance. The PR mentioned above keeps it from loading all of the tasks so it should load faster. So far I believe that PR is only on dev.app and not test.app.

I will look into displaying the page in pieces, so it can display things as they load instead of all or nothing.

jasquat avatar May 23 '24 15:05 jasquat

Is this issue https://github.com/sartography/spiff-arena/issues/1615 related to the above fix?

madhurrya avatar May 28 '24 07:05 madhurrya

@sashayar13 do you still notice this issue in test.app? May be you noticed this while things were very slow in test.app due to the waku issue last week. Do you think that's the case?

madhurrya avatar May 28 '24 07:05 madhurrya

Yes, #1615 is the new loading screen introduced to fix this.

burnettk avatar May 28 '24 09:05 burnettk

@madhurrya I didn't notice this recently.

sashayar13 avatar May 31 '24 11:05 sashayar13

Yesterday noticed some white screens in test.app for some time. Not sure whether it was due to a network issue. As Sasha and Marius didn't notice anything like that at that time.

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madhurrya avatar May 31 '24 11:05 madhurrya

Didn't notice this issue today in test.app May be it happened with the servers issues/network issues

madhurrya avatar Jun 10 '24 05:06 madhurrya

Released to Prod on June 18th. Version 19/20.

madhurrya avatar Jun 19 '24 06:06 madhurrya