Ikea Dirigera Hub switching IP4 address causing "failed to establish a new connection" error

[PinInCalgary]

I'm using the IKEA Dirigera Hub Integration to control a couple of Ikea TRADFRI Color Changing LED lights 800lm Part # 604.624.27. I have the Ikea Dirigera Hub, part #505.034.14.

When I click on one of the lights in the card, I get the following error

Failed to perform the action light/turn_off. (ConnectionError(MaxRetryError("HTTPSConnectionPool(host='192.168.1.234', port=8443): Max retries exceeded with url: /v1/devices/ac311343-30b0-4e6c-aed7-abe2c6b1ac14_1 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f27894a1460>: Failed to establish a new connection: [Errno 113] Host is unreachable'))")), 'dirigera_platform', 'hub_exception')

What I have seen is that the IP4 IP address of the Dirigera Hub keeps changing, almost like it's rebooting and grabbing a new IP4 IP address, which accounts for the "Failed to establish a new connection" since the hub has a new IP4 address, i.e. moved to 192.168.1.235 by this time from 192.168.1.234

If I delete the hub from the integration and then readd with the new IP4, found using the linux command

sudo nmap -v -sP 192.168.1.0/24

then push the action button on the hub, the lights work for a few minutes, until the hub moves to the next IP4. (Not sure if it's a crash or something else.)

Note that I there is a smart light switch that controls the ceiling light, which is also a device in Alexa and the actual TRADFRI LEDs are also devices in Alexa.

Any suggestions w.r.t. troubleshooting? Is it worth it to remove the light switch and the LEDs from Alexa and see if things settle down? Is there any way to debug what's happening on the hub? Is there a way to create a static IP address for the hub given that I don't think we can actually login to it?

I've attached the Home Assistant Core log to this ticket.

home-assistant_2024-09-09T21-59-25.900Z.log

Here's the requested dirigera_platform.dump_data.

2024-09-09 15:41:06.538 INFO (SyncWorker_3) [custom_components.dirigera_platform] === START Devices JSON === 2024-09-09 15:41:06.538 INFO (SyncWorker_3) [custom_components.dirigera_platform] -------------- 2024-09-09 15:41:06.777 INFO (SyncWorker_3) [custom_components.dirigera_platform] [{'id': 'bba82f27-48de-4c67-a0e9-14c4f6df3141_1', 'type': 'light', 'deviceType': 'light', 'createdAt': '2024-09-06T23:45:06.000Z', 'isReachable': True, 'lastSeen': '2024-09-09T20:14:35.000Z', 'attributes': {'customName': 'e26-2 color changing', 'model': 'TRADFRI bulb E26 CWS 800lm', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '1.0.021', 'hardwareVersion': '1', 'serialNumber': 'B0C7DEFFFE96F4BA', 'productCode': 'LED1924G9NA', 'isOn': True, 'startupOnOff': 'startOn', 'lightLevel': 50, 'startUpCurrentLevel': -1, 'colorHue': 359.94670434063096, 'colorSaturation': 1, 'colorTemperature': 3003, 'colorTemperatureMin': 4000, 'colorTemperatureMax': 2202, 'startupTemperature': -1, 'colorMode': 'color', 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00'}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'isOn', 'lightLevel', 'colorTemperature', 'colorHue', 'colorSaturation']}, 'room': {'id': '2a365892-1366-4c4f-85c5-149059d24454', 'name': 'Office', 'color': 'ikea_brown_no_41', 'icon': 'rooms_office_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}, {'id': '695d829d-d6d8-4540-9c2c-e9ae0864dd29_1', 'type': 'light', 'deviceType': 'light', 'createdAt': '2024-09-05T13:52:40.000Z', 'isReachable': False, 'lastSeen': '2024-09-09T20:10:26.000Z', 'attributes': {'customName': 'E12 1', 'model': 'TRADFRIbulbE12WSglobeopal470lm', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '1.0.012', 'hardwareVersion': '1', 'serialNumber': '94DEB8FFFEF5401C', 'productCode': 'LED2002G5NA', 'isOn': False, 'startupOnOff': 'startOn', 'lightLevel': 100, 'startUpCurrentLevel': -1, 'colorTemperature': 2702, 'colorTemperatureMin': 4000, 'colorTemperatureMax': 2202, 'startupTemperature': -1, 'colorMode': 'temperature', 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00'}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'isOn', 'lightLevel', 'colorTemperature']}, 'room': {'id': 'd034c4b2-0e35-4f6a-bd8e-843c99cf772a', 'name': 'Holding Space', 'color': 'ikea_green_no_65', 'icon': 'rooms_arm_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}, {'id': '04208ef2-4020-46d4-909a-f865938e079b_1', 'type': 'light', 'deviceType': 'light', 'createdAt': '2024-09-05T14:01:16.000Z', 'isReachable': False, 'lastSeen': '2024-09-09T20:10:26.000Z', 'attributes': {'customName': 'E12 3', 'model': 'TRADFRIbulbE12WSglobeopal470lm', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '1.0.012', 'hardwareVersion': '1', 'serialNumber': '1C34F1FFFEB0ADB3', 'productCode': 'LED2002G5NA', 'isOn': False, 'startupOnOff': 'startOn', 'lightLevel': 100, 'startUpCurrentLevel': -1, 'colorTemperature': 2702, 'colorTemperatureMin': 4000, 'colorTemperatureMax': 2202, 'startupTemperature': -1, 'colorMode': 'temperature', 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00'}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'isOn', 'lightLevel', 'colorTemperature']}, 'room': {'id': 'd034c4b2-0e35-4f6a-bd8e-843c99cf772a', 'name': 'Holding Space', 'color': 'ikea_green_no_65', 'icon': 'rooms_arm_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}, {'id': '6665dada-bc25-41e1-9427-99da0985d31d_1', 'relationId': '6665dada-bc25-41e1-9427-99da0985d31d', 'type': 'gateway', 'deviceType': 'gateway', 'createdAt': '2024-03-08T06:39:03.481Z', 'isReachable': True, 'lastSeen': '2024-09-09T21:41:00.528Z', 'attributes': {'customName': 'Mt McKenzie', 'model': 'DIRIGERA Hub for smart products', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '2.615.8', 'hardwareVersion': 'P2.5', 'serialNumber': '6665dada-bc25-41e1-9427-99da0985d31d', 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'otaStatus': 'upToDate', 'otaState': 'checkFailed', 'otaProgress': 0, 'otaPolicy': 'autoDownload', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00', 'permittingJoin': False, 'backendConnected': True, 'backendConnectionPersistent': True, 'backendOnboardingComplete': True, 'backendRegion': 'us-east-1', 'backendCountryCode': 'CA', 'userConsents': [{'name': 'analytics', 'value': 'enabled'}, {'name': 'diagnostics', 'value': 'enabled'}], 'logLevel': 3, 'coredump': False, 'timezone': 'America/Edmonton', 'nextSunSet': '2024-09-10T02:04:00.000Z', 'nextSunRise': '2024-09-10T13:05:00.000Z', 'homestate': 'home', 'countryCode': 'XZ', 'coordinates': {'latitude': 50.91891891891892, 'longitude': -113.98101273847051, 'accuracy': -1}, 'isOn': False}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'permittingJoin', 'userConsents', 'logLevel', 'time', 'timezone', 'countryCode', 'coordinates']}, 'deviceSet': [], 'remoteLinks': []}, {'id': 'a0760f78-fb3c-4f0a-a1af-680c19a63aba_1', 'type': 'light', 'deviceType': 'light', 'createdAt': '2024-09-05T13:57:42.000Z', 'isReachable': False, 'lastSeen': '2024-09-09T20:10:26.000Z', 'attributes': {'customName': 'E12 2', 'model': 'TRADFRIbulbE12WSglobeopal470lm', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '1.0.012', 'hardwareVersion': '1', 'serialNumber': '1C34F1FFFE962027', 'productCode': 'LED2002G5NA', 'isOn': True, 'startupOnOff': 'startOn', 'lightLevel': 100, 'startUpCurrentLevel': -1, 'colorTemperature': 2702, 'colorTemperatureMin': 4000, 'colorTemperatureMax': 2202, 'startupTemperature': -1, 'colorMode': 'temperature', 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00'}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'isOn', 'lightLevel', 'colorTemperature']}, 'room': {'id': 'd034c4b2-0e35-4f6a-bd8e-843c99cf772a', 'name': 'Holding Space', 'color': 'ikea_green_no_65', 'icon': 'rooms_arm_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}, {'id': 'ac311343-30b0-4e6c-aed7-abe2c6b1ac14_1', 'type': 'light', 'deviceType': 'light', 'createdAt': '2024-09-06T23:40:53.000Z', 'isReachable': True, 'lastSeen': '2024-09-09T20:14:31.000Z', 'attributes': {'customName': 'e26-1 color changing', 'model': 'TRADFRI bulb E26 CWS 800lm', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '1.0.021', 'hardwareVersion': '1', 'serialNumber': '3410F4FFFEF8074B', 'productCode': 'LED1924G9NA', 'isOn': True, 'startupOnOff': 'startOn', 'lightLevel': 50, 'startUpCurrentLevel': -1, 'colorHue': 118.03892835211468, 'colorSaturation': 0.9330658984558359, 'colorTemperature': 2702, 'colorTemperatureMin': 4000, 'colorTemperatureMax': 2202, 'startupTemperature': -1, 'colorMode': 'color', 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00'}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'isOn', 'lightLevel', 'colorTemperature', 'colorHue', 'colorSaturation']}, 'room': {'id': '2a365892-1366-4c4f-85c5-149059d24454', 'name': 'Office', 'color': 'ikea_brown_no_41', 'icon': 'rooms_office_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}, {'id': 'e86a8d8d-e624-48bb-b0ed-436c6ffb3889_1', 'type': 'controller', 'deviceType': 'lightController', 'createdAt': '2024-08-23T04:32:55.000Z', 'isReachable': True, 'lastSeen': '2024-09-09T20:10:27.000Z', 'attributes': {'customName': '', 'model': 'Remote Control N2', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '2.4.16', 'hardwareVersion': '1', 'serialNumber': '28DBA7FFFEE479ED', 'productCode': 'E2001', 'batteryPercentage': 100, 'isOn': False, 'lightLevel': 1, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00', 'circadianPresets': []}, 'capabilities': {'canSend': ['isOn', 'lightLevel'], 'canReceive': ['customName']}, 'room': {'id': '2a365892-1366-4c4f-85c5-149059d24454', 'name': 'Office', 'color': 'ikea_brown_no_41', 'icon': 'rooms_office_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}, {'id': '3246c6e3-a713-4009-94e4-21eae2cfe9d4_1', 'type': 'light', 'deviceType': 'light', 'createdAt': '2024-09-06T23:55:02.000Z', 'isReachable': False, 'lastSeen': '2024-09-09T20:10:26.000Z', 'attributes': {'customName': 'er-23 4 dimmable', 'model': 'TRADFRI bulb E26 WW globe 800lm', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '1.0.25', 'hardwareVersion': '1', 'serialNumber': '0CAE5FFFFEA0FC7E', 'productCode': 'LED2103G5NA', 'isOn': False, 'startupOnOff': 'startOn', 'lightLevel': 100, 'startUpCurrentLevel': -1, 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00'}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'isOn', 'lightLevel']}, 'room': {'id': 'd034c4b2-0e35-4f6a-bd8e-843c99cf772a', 'name': 'Holding Space', 'color': 'ikea_green_no_65', 'icon': 'rooms_arm_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}, {'id': '64faaa50-7c24-4429-94d6-510d91a1af9f_1', 'type': 'light', 'deviceType': 'light', 'createdAt': '2024-09-06T23:51:21.000Z', 'isReachable': False, 'lastSeen': '2024-09-09T20:10:26.000Z', 'attributes': {'customName': 'er-26 3 dimmable', 'model': 'TRADFRI bulb E26 WW globe 800lm', 'manufacturer': 'IKEA of Sweden', 'firmwareVersion': '1.0.25', 'hardwareVersion': '1', 'serialNumber': 'E8E07EFFFE3F57DD', 'productCode': 'LED2103G5NA', 'isOn': False, 'startupOnOff': 'startOn', 'lightLevel': 100, 'startUpCurrentLevel': -1, 'identifyStarted': '2000-01-01T00:00:00.000Z', 'identifyPeriod': 0, 'permittingJoin': False, 'otaStatus': 'upToDate', 'otaState': 'readyToCheck', 'otaProgress': 0, 'otaPolicy': 'autoUpdate', 'otaScheduleStart': '00:00', 'otaScheduleEnd': '00:00'}, 'capabilities': {'canSend': [], 'canReceive': ['customName', 'isOn', 'lightLevel']}, 'room': {'id': 'd034c4b2-0e35-4f6a-bd8e-843c99cf772a', 'name': 'Holding Space', 'color': 'ikea_green_no_65', 'icon': 'rooms_arm_chair'}, 'deviceSet': [], 'remoteLinks': [], 'isHidden': False}] 2024-09-09 15:41:06.777 INFO (SyncWorker_3) [custom_components.dirigera_platform] -------------- 2024-09-09 15:41:06.777 INFO (SyncWorker_3) [custom_components.dirigera_platform] === END Devices JSON ===