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Published 20 hours ago • verified publisher icon samuelmaddock

Cannot play Amazon Video

Open ben-knoll opened this issue 4 years ago • 10 comments

Searched, couldn't find anything like this.

  • Metastream Version: Beta 0.8.1_1
  • Browser + Version: Brave Version 1.8.95 Chromium: 81.0.4044.138 (Official Build) (64-bit), Chrome Version 81.0.4044.138 (Official Build) (64-bit), Firefox 76.0.1 (64-bit)
  • OS Version: Windows 10, 10.0.18363

Steps to Reproduce:

  1. Sign into Amazon.
  2. Navigate to Videos that have been purchased.
  3. Launch a video.
  4. Click the Metastream icon.

Result: Shows the UI/Screen before the video is launched (for example, a season pass).

This also occurs with the desktop metastream as well, and also when adding things to the queue. The sound does work, however, and I can hear the video. bug_metastream

ben-knoll avatar May 10 '20 01:05 ben-knoll

Amazon Video unfortunately doesn't provide links for directly viewing an episode or movie. Could you try double-clicking the screen to interact with it, then clicking the play button on the episode you'd like to watch? Everyone in the session will need to do the same as well.

samuelmaddock avatar May 10 '20 02:05 samuelmaddock

@samuelmaddock I've been trying to watch a series and after it finishes an episode it autoplays the next episode. But when it plays the next episode it jumps 27 minutes. Is this a known issue?

yuchen-w avatar May 10 '20 23:05 yuchen-w

Amazon Video unfortunately doesn't provide links for directly viewing an episode or movie. Could you try double-clicking the screen to interact with it, then clicking the play button on the episode you'd like to watch? Everyone in the session will need to do the same as well.

@samuelmaddock - that did it, hopefully it'll work for the other's too. Thanks!

ben-knoll avatar May 11 '20 19:05 ben-knoll

Might have spoke too soon, looks like it only works for me when I do that. Others can't view things they haven't bought. Oh well.

ben-knoll avatar May 11 '20 20:05 ben-knoll

I cannot use Amazon Prime any more I don't what happened. Now I can't interact because my screen turns gray

Roycs avatar May 15 '20 09:05 Roycs

I am having the same issue as Roycs is. Going to Prime Video to interact with it goes grey. What is the issue with Amazon Prime? Are they actively trying to prevent Metastream from working with their streaming service?

geopoliticus avatar May 19 '20 00:05 geopoliticus

I found my problem. Adblock was causing the problem for me, so I just stoped adblock on Prime Video and it worked

Roycs avatar May 20 '20 10:05 Roycs

When pasting the link directly (even to an overview site), it cannot even load in my case: grafik

rugk avatar Oct 15 '20 18:10 rugk

Adblock was causing the problem for me, so I just stoped adblock on Prime Video and it worked

Ah yes, indeed. Can confirm that. You need to disable even Firefox' integrated tracking protection. (uBlock Origin works for me though)

grafik

rugk avatar Oct 15 '20 18:10 rugk

Though even if you do that, it constantly get's out of sync and the Amazon player does not react on time switches (if you jump to 0:00 e.g. it still loads in your own end). Even if you try the interactive mode to fix that, it breaks. It appears one person is always 10 "in front" of the other.

rugk avatar Oct 15 '20 19:10 rugk