Windows 7 UI now broken

[lenient-f]

What happened: Nothing happens when clicking Open App from Notifier in tray, nor from start-menu.

What did you expect to happen?: Launching of app.

How did you reproduce it?: Restart doesn't matter. Reproduced on two separate Win 7 64bit machines, today.

Debug Information:

Portmaster-start log: {"Created":1702326417,"Modified":1702326417,"Expires":1704918417,"Deleted":0}S executing start/portmaster-start version 1.0.13 on windows amd64 [pmstart] 2023/12/11 20:26:58 starting C:\ProgramData\Safing\Portmaster\updates\windows_amd64\app\portmaster-app_v0-2-6\portmaster-app_v0-2-6.exe --data C:\ProgramData\Safing\Portmaster [pmstart] 2023/12/11 20:26:58 app/portmaster-app.zip failed with: unknown exit code exit status 0xc0000139

[github-actions[bot]]

Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

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[Raphty]

you can try this guide: https://wiki.safing.io/en/Portmaster/Troubleshoot/ResetAppModule

[csadam]

Looks like it is an Electron app. Which means it won't work anymore on less than Windows 10. Look around in C:\ProgramData\Safing\Portmaster\updates\windows_amd64\app folder. If you still have v0-2-5 then remove all other versions and it will work, then disable auto update in the settings.

[Raphty]

you can also use your browser

if you cant enable devmode in the UI you can edit the config.json

add

{
  "core": {
    "devMode": true
  },
}

and then open

http://127.0.0.1:817/

in your browser

[github-actions[bot]]

Hey @lenient-f, thank you for reporting on a compatibility.

We keep a list of compatible software and user provided guides for improving compatibility in the wiki - please have a look there. If you can't find your software in the list, then a good starting point is our guide on How do I make software compatible with Portmaster.

If you have managed to establish compatibility with an application, please share your findings here. This will greatly help other users encountering the same issues.

[Ncrypt3dit]

you can also use your browser

if you cant enable devmode in the UI you can edit the config.json

add

{
  "core": {
    "devMode": true,
  },
}

and then open

http://127.0.0.1:817/

in your browser

Apologies noob here. Can you show your entire config.json file, cause anytime I change/add your above code to my json, my core.exe exits/crashes upon start.

Edit: Seems like it did not like the , after true Working now. Thank you.

For anyone else (noob like me) fresh Portmaster install config,json

{
  "core": {
    "devMode": true
  },
  
  "spn": {
    "enable": false
  }
}

[Raphty]

@Ncrypt3dit thanks for the comment. I edited my post now as well.

[github-actions[bot]]

This issue has been automatically marked as inactive because it has not had activity in the past two months.

If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics.

[github-actions[bot]]

This issue has been automatically closed because it has not had recent activity. Thank you for your contributions.

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