Portmaster freeze on openSUSE Tumbleweed

[archerallstars]

Pre-Submit Checklist:

• Check applicable sources for existing issues:
  • Windows Known Issues
  • Linux Known Issues
  • Github Issues

What happened:

Portmaster freezes upon opening, similar to issue #1249, but it's on openSUSE Tumbleweed. I can't click anything; the UI freezes and can't be closed unless I stop portmaster.service with systemctl stop portmaster.

Unfortunately, installing iptables as suggested in issue #1249 doesn't do the trick. My iptables is at version 1.8.9.

What did you expect to happen?:

The app UI doesn't freeze and is interactable.

How did you reproduce it?:

1. After the installation, then rebooted, running sudo systemctl enable --now portmaster to make sure portmaster.service is running correctly.
2. Open the app. It will freeze.

Debug Information:

Since the UI freezes, here's my debug info after running curl http://127.0.0.1:817/api/v1/debug/core:

My debug info.txt

[github-actions[bot]]

Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

• 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
• 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

[github-actions[bot]]

Hey @kreaninw, thank you for raising this issue with us.

After a first review we noticed that we will require the Debug Info for further investigation. However, you haven't supplied any Debug Info in your report.

Please collect Debug Info from Portmaster while the reported issue is present.

[archerallstars]

I updated my post to include the debug info.

[github-actions[bot]]

This issue has been automatically marked as inactive because it has not had activity in the past two months.

If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics.

[archerallstars]

Do not close bot boooooo.

[github-actions[bot]]

This issue has been automatically marked as inactive because it has not had activity in the past two months.

If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics.

[Raphty]

I could not find anything in the logs,

what you can try is enable developer mode and open the UI in the browser. https://wiki.safing.io/en/FAQ/ElectronUI

[archerallstars]

I can't do anything at all as the UI freeze instantly and don't accept any input. Is there a way to enable this mode in a config file?

[Raphty]

yes you can edit the config,json https://wiki.safing.io/en/Portmaster/Install/Windows#windows-7-and-8

[archerallstars]

I am sorry for the inconvenience. I re-installed Portmaster. The latest version (1.6.5) is working without issue. I am closing the issue. Thanks!

[Raphty]

all is well. Happy it worked :D