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Tray icon disappears unexpectedly

Open JnLlnd opened this issue 3 years ago • 12 comments

Hi,

I'm running DittoSetup_64bit_3_24_184_0. Sometimes (I would even say frequently), the Ditto icon in the Tray disappears unexpectedly. Ditto is still running and its menu remains available using the keyboard shortcut but I can't open it from the taskbar (and access the right-click menu). I need to restart the app to restore its icon.

Jean

JnLlnd avatar Mar 25 '21 20:03 JnLlnd

I have had reports of this happening off and on for a long time. Pretty sure this is some windows issue causing the icon to not show. Windows 10? You can always access Ditto by the hot key, ctrl-` by default (tilde key, just below escape) or this can be changed in options.

sabrogden avatar Apr 03 '21 15:04 sabrogden

Windows 10?

Yes. Version 10 Pro 1909.

You can always access Ditto by the hot key, ctrl-`

Yes. When I restart Ditto, it reappear in the tray.

JnLlnd avatar Apr 03 '21 18:04 JnLlnd

This has been happening to me for a few months or so. It may well be a Windows 10 issue as a few other system tray icons like to disappear unexpectedly. It could also be caused by another errant app, I suppose.

stevemagruder avatar Jun 15 '21 13:06 stevemagruder

In my case, it stopped doing it. I could not say if this was solved by a Windows update but it could be.

JnLlnd avatar Jun 15 '21 15:06 JnLlnd

@JnLlnd are you in the Windows Insider Dev Channel? I'm in the Beta Channel and haven't gotten a fix yet.

stevemagruder avatar Jun 15 '21 17:06 stevemagruder

No. I'm a regular user. Last update was Version 20H2 (build 19042.928).

And I could not tell it the issue will reappear or not.

JnLlnd avatar Jun 15 '21 17:06 JnLlnd

Same issue here on two separate workstations. Currently on Insider Beta with Windows 11 21H2 (build 22000.168), but it started a few months ago on Windows 10 20H2.

cgassmann avatar Aug 28 '21 10:08 cgassmann

One more observation: Here, the tray icon disappears within a minute after user logon. After restarting Ditto, it doesn't disappear again for the rest of the logon session.

cgassmann avatar Aug 31 '21 13:08 cgassmann

This may be a longshot, but I and others have recently realized that the tray icon set up by the TaskbarX app makes other tray icons (particularly for PowerToys) disappear. Does anyone seeing this Ditto issue have TaskbarX running on their system?

stevemagruder avatar Aug 31 '21 13:08 stevemagruder

Never mind on my last comment. I just restarted after updating Windows, and the Ditto tray icon is gone. I had to launch Ditto again. I'm using the beta version 03.24.211.0 64bit.

stevemagruder avatar Sep 01 '21 12:09 stevemagruder

~~The issue seems to be resolved after updating to Windows 11 build 22000.194 and Ditto 3.24.214.0!~~

Never mind, still happens (now on Windows 11 build 22000.346).

cgassmann avatar Sep 24 '21 19:09 cgassmann

After some time, I can say now that with regularity, the Ditto tray icon disappears after any Windows 10 update. I may be upgrading to Win11 soon, so I'll also monitor what happens with that.

stevemagruder avatar Feb 23 '22 17:02 stevemagruder