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Published 20 hours ago • verified publisher icon ruuvi

Sensor card showing - C when last measurement was -19.88

Open markoaamunkajo opened this issue 1 year ago • 4 comments

Description:

This sensor has some issue and it's being investigated on Cloud side. https://github.com/ruuvi/ruuvi.cloud.js/issues/430

Last measurement is from 6 days ago.

Sensor card showing - C when last measurement was -19.88. User should see all last measured sensor values. History view shows correct last measurement for temp but chart view is broken.

Mokki.Kitchen_20240215T111403+0700.csv

markoaamunkajo avatar Feb 15 '24 05:02 markoaamunkajo

@markoaamunkajo Can this sensor be shared to me?

priyonto avatar Feb 23 '24 18:02 priyonto

@markoaamunkajo I am not sure what happened on this card. Right now I am seeing there's no temp data coming from the cloud, on iOS it shows - but on android it shows 0.00, and on Web station I can see -163.84 somehow. Could you please test again and share more info if possible?

priyonto avatar Feb 26 '24 20:02 priyonto

@priyonto I see same for this sensor card, maybe this situation has now somehow changed after 10 days with no battery on the sensor?

This sensor card should now show No data during the last 10 days on dashboard, no idea why it doesn't.

We know at this point that this is a really old sensor in the cloud and it is showing very old datapoint that is likely not even real, it's some kind of an error. Maybe that is what causes the "-" to be shown.

markoaamunkajo avatar Feb 27 '24 02:02 markoaamunkajo

@markoaamunkajo When there's no data available iOS shows -. Should we do otherwise in that case?

But regardless I am not sure what to do regarding the issue.

priyonto avatar Feb 27 '24 20:02 priyonto

Closing, investigated on Cloud side

markoaamunkajo avatar May 16 '24 07:05 markoaamunkajo