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Mac-> win10, mouse/keyboard not work

Open immustard opened this issue 2 years ago • 29 comments

mac:11.4 app:1.1.6

immustard avatar Jun 21 '21 08:06 immustard

install please

rustdesk avatar Jun 21 '21 08:06 rustdesk

install what?

immustard avatar Jun 21 '21 08:06 immustard

You run RustDesk on windows 10 after installation or not?

rustdesk avatar Jun 21 '21 08:06 rustdesk

https://github.com/rustdesk/rustdesk/issues/83

rustdesk avatar Jun 21 '21 08:06 rustdesk

how can i use it without installation ???

immustard avatar Jun 21 '21 08:06 immustard

there is UAC control on Windows. So when you open some system dialog or program, the keyboard and mouse will not work if you do not install RustDesk.

rustdesk avatar Jun 21 '21 08:06 rustdesk

you mean i can use RustDesk on Mac to connect Win with UAC?

immustard avatar Jun 21 '21 09:06 immustard

you mean i can use RustDesk on Mac to connect Win with UAC?

I mean UAC cause keyboard/mouse not working on windows10 if running RustDesk without installtion.

rustdesk avatar Jun 21 '21 09:06 rustdesk

i get it. but i have installed.

immustard avatar Jun 21 '21 09:06 immustard

for example, the icon becomes highlighted when mouse hover it, but it happens nothing when i click it

immustard avatar Jun 21 '21 09:06 immustard

It is bug then, what's you Mac version and Window 10 update version?

rustdesk avatar Jun 21 '21 09:06 rustdesk

Or can you try if reboot and upgrade your window10 can work

rustdesk avatar Jun 21 '21 09:06 rustdesk

install please

I installed it on the remote Win10, the problem has been solved, thank you.

tinyhare avatar Jun 24 '21 06:06 tinyhare

Tested with Mac-> win10 with the following versions: MacOS: 11.4 RustDesk: 1.1.6 Status: Working good The reason caused the issues is that most users do not install the App on Windows instead of open RustDesk App directly after download. That's why! If it still happen, Any screenshots? or pls close the issue after it works.

for example, the icon becomes highlighted when mouse hover it, but it happens nothing when i click it

EmPablo avatar Jun 24 '21 11:06 EmPablo

win7-> win 10, also has this problem in remote side; installed both side,

caoyiwen avatar Jun 30 '21 19:06 caoyiwen

Hello I'm unable to type my password on the W10 login screen (mac -> windows too). I have it installed on windows. I even tried to give the .exe admin rights.

vinz243 avatar May 24 '22 09:05 vinz243

Hello I'm unable to type my password on the W10 login screen (mac -> windows too). I have it installed on windows. I even tried to give the .exe admin rights.

Are you sure RustDesk service is running on W10 side? Can you also try connect to W10 without Mac?

rustdesk avatar May 24 '22 09:05 rustdesk

Thanks for your quick answer; I can use anydesk, or try to connect manually but it's used as a server so anydesk is easier. Btw when I said i'm unable to type my password, I meant that I can see the screen, the login prompt is visible, but when I type nothing happens.

vinz243 avatar May 24 '22 09:05 vinz243

I meant that I can see the screen, the login prompt is visible, but when I type nothing happens.

Understood you.

rustdesk avatar May 24 '22 10:05 rustdesk

Okay, my bad, I can't actually type at all whether or not I'm logged in with RustDesk

vinz243 avatar May 24 '22 10:05 vinz243

The same keyboard layout, the same language?

rustdesk avatar May 24 '22 10:05 rustdesk

I can't say whether they are exactly the same but both are azerty. Windows is in French, mac in English tho

vinz243 avatar May 24 '22 10:05 vinz243

Can you try switch to the same language?

rustdesk avatar May 24 '22 10:05 rustdesk

I tried, it's not working :/

vinz243 avatar May 24 '22 12:05 vinz243

I am having the same issue connecting my Mac to Linux (Fedora 36 with X11)

flattery103 avatar Jun 18 '22 18:06 flattery103

I was having this same issue connecting from Mac (MacOS 12.5) to either a Windows or Linux box. I was able to fix it, though, by providing Input Monitoring permissions to the RustDesk client. (Settings -> Security & Privacy -> Input Monitoring)

GNURanger avatar Jul 30 '22 18:07 GNURanger

Settings

Yes,this is the workaround, though not elegant, https://github.com/rustdesk/rustdesk/issues/974#issuecomment-1186577391. No quick fix can be found yet, but this issue will vanish in our new Flutter UI version, which will be our next release. We are now working hard on it, https://github.com/rustdesk/rustdesk/tree/flutter_desktop

rustdesk avatar Jul 30 '22 18:07 rustdesk

possible dup: #974

rustdesk avatar Jul 30 '22 18:07 rustdesk

When I was done with the RustDesk and closing everything out, I found the window that told me that RustDesk needed the input monitoring permissions hidden behind all of the other windows, which was odd because most of the time those sorts of windows are brought immediately to the front. Not sure if there is a way to force that window to the front, but if so, I think that solves about 90% of the problem. Anyway, thank you guys for this and all the work you've put into it. I was very impressed with it, and its something that was desperately needed.

GNURanger avatar Jul 30 '22 22:07 GNURanger

I was having this same issue connecting from Mac (MacOS 12.5) to either a Windows or Linux box. I was able to fix it, though, by providing Input Monitoring permissions to the RustDesk client. (Settings -> Security & Privacy -> Input Monitoring)

This solved it for me

zeroalphagit avatar Dec 11 '22 02:12 zeroalphagit