rustdesk Rustdesk shows workstation offline when its screen is off

Rustdesk shows workstation offline when its screen is off

Open rustdesk opened this issue 1 year ago • 13 comments

Discussed in https://github.com/rustdesk/rustdesk/discussions/2159

^{Originally posted by PabloGrok November 16, 2022}

Describe the bug you encountered: Most of our workstations in the studio turn their screens off after 10 min. That's standard and recommended Windows behavior. At that point, Rustdesk can no longer connect to that workstation showing it offline.

...

What did you expect to happen instead? Since the workstations is not offline, just its screen is off, Rustdesk shouldn't declare that workstation offline and just connect to it. ...

How did you install RustDesk?

Downloaded and executed this file: https://github.com/rustdesk/rustdesk/releases/download/1.1.9/rustdesk-1.1.9-x64.exe

RustDesk version and environment

1.1.9. Windows 10 fully updated, both on the remote and local computers.

Nov 16 '22 14:11 rustdesk

I am having the same issue all of a sudden. I came here looking to see if there was an issue or not.

Nov 16 '22 19:11 UPEngineer

I have Windows10pro. I don't have this issue. Rustdesk works fine even after screen turns off. Check Network, Sleep, Power Plan settings in your OS.

Nov 17 '22 03:11 nikkdevic

@pablogrok

Nov 17 '22 03:11 rustdesk

https://github.com/rustdesk/rustdesk/issues/2170

Nov 17 '22 06:11 kintaro1981

I guess I did have the same issue this morning that it shows multiple times that it was offline, but AnyDesk didn't have any issue. And after AnyDesk was connected I could also connect with RustDesk again. I'll keep an eye on it. Nightlies here.