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Newly deployed machines not showing in Address Books

Open njc-paul opened this issue 9 months ago • 2 comments

I am in the process of mass deployment of RustDesk and new devices show in the devices list but not in the address book until a user logs in, in most cases this is fine but for servers this is not very good.

New devices that are only in the device list also do not have the machine name populated so it is hard to identify what device is what…

njc-paul avatar Mar 25 '25 19:03 njc-paul

https://github.com/rustdesk/rustdesk/wiki/FAQ#connection-log-or-device-name-on-devices-page-of-web-console-is-empty

rustdesk avatar Mar 26 '25 00:03 rustdesk

Hi, thanks, yes I saw this, but this does not resolve the issue, when RustDesk is deployed to a machine if nobody is logged on the the machine (for example headless servers) the computer name is not shown on the tile, once your connect and login the user@computer is shown on the tile.

Image

Also until logged into the computer does not show in the Address that was used in the custom deployment

njc-paul avatar Mar 29 '25 09:03 njc-paul