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Error rustdesk pro S6 - 1.1.14-4

Open Sebshino opened this issue 1 year ago • 16 comments

Hello,

I have the impression that there is a problem with the container of the latest version of rustdesk pro S6 - 1.1.14-4.

I tried to install it on Synology 3 and I got the error message:

/usr/bin/hbbr: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory.

Have you encountered the problem?

edit: no problem with the other containers version....

Sincerely, Seb

Sebshino avatar Feb 06 '24 08:02 Sebshino

Yes, this is introduced in 1.1.14-4, I did test the docker, but not S6, because I thought no users use it. I will fix it.

rustdesk avatar Feb 06 '24 08:02 rustdesk

Do you have any idea on the repair time?

for the moment I have switched to an opensource version in order to be able to work....

Sebshino avatar Feb 06 '24 08:02 Sebshino

For hbbr, the Pro and the OSS is almost the same.

rustdesk avatar Feb 06 '24 08:02 rustdesk

2024/02/06 08:55:07 | stdout | /usr/bin/hbbr: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory -- | -- | -- 2024/02/06 08:55:06 | stdout | /usr/bin/hbbs: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory 2024/02/06 08:55:06 | stdout | /usr/bin/hbbr: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory 2024/02/06 08:55:05 | stdout | /usr/bin/hbbs: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory 2024/02/06 08:55:05 | stdout | /usr/bin/hbbr: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory 2024/02/06 08:55:04 | stdout | /usr/bin/hbbs: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory 2024/02/06 08:55:04 | stdout | /usr/bin/hbbr: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory 2024/02/06 08:55:03 | stdout | /usr/bin/hbbs: error while loading shared libraries: libssl.so.3: cannot open shared object file: No such file or directory

the error is also on the hbbs

Sebshino avatar Feb 06 '24 08:02 Sebshino

Could you use the standard Pro docker instead of S6 for the time being? I will give a fix, but not that fast.

rustdesk avatar Feb 06 '24 08:02 rustdesk

https://github.com/rustdesk/rustdesk-server-pro/releases/tag/1.1.14-6

rustdesk avatar Feb 06 '24 13:02 rustdesk

thank you for your responsiveness, I have updated the different sites, however I have the impression that the client connection is very random..... as if the client had difficulty connecting to the server while it is well marked "ready".

same symptom with the classic pro version

Sebshino avatar Feb 07 '24 10:02 Sebshino

I don't know why but it takes a lot of time for customers to upgrade to the pro version with the version and most of the time it marks non-existent ID....

I didn't have the problem before.....

Sebshino avatar Feb 07 '24 16:02 Sebshino

hmm the opensource version works better......

How can I recover old rustdesk pro s6 containers?

Sebshino avatar Feb 08 '24 09:02 Sebshino

https://hub.docker.com/r/rustdesk/rustdesk-server-pro-s6/tags?page=2 all old docker images are here. you can revert back to 1.1.14-1

rustdesk avatar Feb 08 '24 12:02 rustdesk

new s6 uses ubuntu as base, old uses busybox, maybe ubuntu is too heavy for your synogy.

rustdesk avatar Feb 08 '24 12:02 rustdesk

@dinger1986 do you have this issue if upgrading to newest Pro.

rustdesk avatar Feb 08 '24 12:02 rustdesk

I dont use docker, I did have huge issues with docker on synology when I did testing before and couldnt get it to work 100% something on synology stopped it as I tried other docker systems as well and they were also blocked

dinger1986 avatar Feb 08 '24 12:02 dinger1986

I had no problem with docker before version 1.1.14-1

Sebshino avatar Feb 08 '24 12:02 Sebshino

I test the reinstallation on a later version, however I use a syno 920+ (Intel Celeron 2.7Ghz + 8GB RAM + 512GB NVME Cache)

Sebshino avatar Feb 08 '24 13:02 Sebshino

everything is functional again with an old version

Sebshino avatar Feb 08 '24 15:02 Sebshino