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No subscriptions (products) causes the Active Subscptions page to fail to complete.

Open runboxdave opened this issue 3 years ago • 2 comments

If an account for some reason has no subscriptions this page https://runbox.com/app/account/renewals doesn't complete loading and the "spinner" just continues indefinitely.

runboxdave avatar May 03 '21 12:05 runboxdave

@runboxdave Do we have any examples of this?

gtandersen avatar Jun 01 '22 16:06 gtandersen

@gtandersen Yes, I have one I can show you but I won't put the username here for obvious reasons.

runboxdave avatar Jun 01 '22 17:06 runboxdave

@runboxdave Can we reproduce this in a test account?

gtandersen avatar Mar 31 '23 22:03 gtandersen

How does an account manage to have no subscriptions ... ?

castaway avatar Nov 02 '23 11:11 castaway

This is reproducible in the test1 account in the dev environment.

gtandersen avatar Nov 07 '23 17:11 gtandersen