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Published 20 hours ago • verified publisher icon runbox

Main identity has incorrect or missing details

Open runboxdave opened this issue 3 years ago • 5 comments

Some main identities have missing or incorrect details. This prevents users from using their accounts with the default address in Runbox 7. As the user can't edit this identity this issue is urgent.

runboxdave avatar Sep 23 '20 10:09 runboxdave

@runboxdave Do we have any details (identity/profile ID) on cases of this?

gtandersen avatar Sep 29 '21 20:09 gtandersen

@runboxdave does it still happen ?

hernan604 avatar Oct 21 '21 19:10 hernan604

This could be caused by internal RMM issue 1087.

gtandersen avatar Nov 22 '21 13:11 gtandersen

I have added a patch that (may) help with 1087 on the backend, I'll look into if we can make runbox7 fix broken ones it finds..

castaway avatar Jul 27 '22 09:07 castaway

As far as @runboxdave knows, all the identities with incorrect/missing details are also missing preferences in rmm6, so we have nowhere to fix them from - the backend patch should stop them being broken in future, we'll have to manually fix (or default) the ones that are missing though.

Will close this when the patch has made it to production

castaway avatar Jul 27 '22 10:07 castaway