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Published 20 hours ago • verified publisher icon rubykube

How to check KYC document?

Open AkashiFeng opened this issue 6 years ago • 7 comments

After customers upload the doc file , in admin panel how to check it? For it option or function no provided. How to solve this problem?

AkashiFeng avatar Dec 31 '18 00:12 AkashiFeng

we can figure this out by going to the source in the ruby files

Guillerbr avatar Jan 10 '19 16:01 Guillerbr

How to check the files in admin panel? It is need find by full code search?

AkashiFeng avatar Jan 10 '19 17:01 AkashiFeng

Probably this is an error in source code in Ruby, I believe that this can not be solved by any stack panel, so let's find the logs and look at the source code. Your server is local or in some vps cloud application like: amazon, digital ocean, etc?

Guillerbr avatar Jan 10 '19 22:01 Guillerbr

It is hosted in Digital Ocean server.

AkashiFeng avatar Jan 10 '19 23:01 AkashiFeng

System version is Ubuntu 16.04 server.

AkashiFeng avatar Jan 10 '19 23:01 AkashiFeng

I believe it's better to install Debian 9 as a reference for github, but as its installation seems to me to have worked and the error may actually be in the source code, in ruby, which error message do you get? or is this something you want to implement in a new version?

Guillerbr avatar Jan 14 '19 00:01 Guillerbr

In Debian system no compile and in there occur this issues. https://github.com/rubykube/workbench/issues/279 So I select Ubuntu system.

AkashiFeng avatar Jan 14 '19 00:01 AkashiFeng