human-essentials icon indicating copy to clipboard operation
human-essentials copied to clipboard

Users having to select the items twice -- shouldn't have to

Open cielf opened this issue 1 year ago • 1 comments

Summary

Users are reporting that they have to select items twice. We need to address that.

Why?

Reduce user frustration, also possible errors when they don't notice that their choice hasn't 'stuck'

Details

This is happening on distribution for multiple users. We are probably seeing it in production but not able to easily recreate on local due to performance.

One possible approach to addressing this is to hide the entire "Items" section until a storage location is selected.

Original problem note:

Here is an example of an original complaint (from someone whose first item in the list is "NB")
"So...the weirdest thing has been happening to me when I do the inventory the last several months. When I go to the Distribution tab, then to the drop down menu to choose size distributed...I always have to click it twice...the default is NB and when I click on any other size it stays NB until I click it again. It eventually works but it’s so frustrating as I’m literally clicking every diaper size button twice to get the right size to appear."

Criteria for completion

-[] behaviour as described -[] tests to confirm.

cielf avatar Oct 20 '24 14:10 cielf

Taking this back to the team -- not sure our proposed solution works well in the case of fulfilling requests.

cielf avatar Oct 21 '24 14:10 cielf

Adjusted the solution to work differently in that case.

cielf avatar Oct 27 '24 14:10 cielf

Could this issue be the same as https://github.com/rubyforgood/human-essentials/issues/4547?

coalest avatar Nov 25 '24 10:11 coalest

I think it is . Thanks for pointing it out,

cielf avatar Nov 25 '24 13:11 cielf