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Model Imports are failing in production

Open CraigJZ opened this issue 4 years ago • 2 comments

The CSV Upload tool for Animals, Enclosures and Cohorts is working in development but failing in production with the following error:

Error performing ImportAnimalsJob (Job ID: 123456789) from DelayedJob(default) in 5.79ms: ActiveStorage::FileNotFoundError (ActiveStorage::FileNotFoundError)

We will need to determine what is happening in production to cause this failure and refactor the code to resolve.

This issue is also a good place to discuss the placement of these. Currently they reside on index of each item. This may be confusing from a user experience perspective since we also have the separate Uploads UI. Should these uploads happen through that interface? If a fix for this issue overlaps into a potential refactoring of the UI, we can create additional issues or update this one.

#269 also discusses potential import refacting

CraigJZ avatar Sep 11 '21 18:09 CraigJZ

@CraigJZ , I uploaded a few CSV in the staging environment and I dont get an error. However, the status says "Pending". Is there a certain time frame that the status should update? Or does the constant pending status mean something is wrong?

adub65 avatar Oct 14 '21 15:10 adub65

@adub65 Yes, it stays stuck on a pending status but in the logs we see an error similar to:

Error performing ImportAnimalsJob (Job ID: 123456789) from DelayedJob(default) in 5.79ms: ActiveStorage::FileNotFoundError (ActiveStorage::FileNotFoundError)

CraigJZ avatar Oct 15 '21 02:10 CraigJZ