SPY no sound

[frodmda]

Using the latests freepbx distro asterisk 13 and PJSIP, installed version 0.15 and the popup did not show, i changed to the devel version wich showed the popup but after setting the SPY to PJSIP/1101, i recieve a call to the extension with the name Anonymous but there is no sound on the call or the bridge.

Regards

[roramirez]

Can you share a sip configs to simulate your environment here.

I not sure is this a issue a Qpanel but I want to research a little more.

[voipsense]

same issue when testing spy option ring extension with the name Anonymou after answer no sound witch file do you want sip.conf ?

[roramirez]

Can you explain more the scenario?

So, we also need the some trace of the call, tcpump, asterisk cli verbose and sip.conf

[voipsense]

== Using SIP RTP TOS bits 184 == Using SIP RTP CoS mark 5 -- Called SIP/5005000 -- Connected line update to Local/5005000@from-queue-0000005b;2 prevented. -- Local/5005000@from-queue-0000005b;1 is ringing -- SIP/5005000-0000008c is ringing -- Local/5005000@from-queue-0000005b;1 is ringing > 0x1d37160 -- Strict RTP learning complete - Locking on source address X.X.X.X:4000 > 0x7fad5c028a80 -- Strict RTP learning after remote address set to: X.X.X.X:59454 -- Connected line update to Local/5005000@from-queue-0000005b;2 prevented. -- SIP/5005000-0000008c answered Local/5005000@from-queue-0000005b;2 -- Executing [s@macro-auto-blkvm:1] Set("SIP/5005000-0000008c", "__MACRO_RESULT=") in new stack -- Executing [s@macro-auto-blkvm:2] Set("SIP/5005000-0000008c", "CFIGNORE=") in new stack -- Executing [s@macro-auto-blkvm:3] Set("SIP/5005000-0000008c", "MASTER_CHANNEL(CFIGNORE)=") in new stack -- Executing [s@macro-auto-blkvm:4] Set("SIP/5005000-0000008c", "FORWARD_CONTEXT=from-internal") in new stack -- Executing [s@macro-auto-blkvm:5] Set("SIP/5005000-0000008c", "MASTER_CHANNEL(FORWARD_CONTEXT)=from-internal") in new stack -- Executing [s@macro-auto-blkvm:6] Macro("SIP/5005000-0000008c", "blkvm-clr,") in new stack -- Executing [s@macro-blkvm-clr:1] Set("SIP/5005000-0000008c", "SHARED(BLKVM,SIP/4004000-0000008b)=") in new stack -- Executing [s@macro-blkvm-clr:2] Set("SIP/5005000-0000008c", "GOSUB_RETVAL=") in new stack -- Executing [s@macro-blkvm-clr:3] MacroExit("SIP/5005000-0000008c", "") in new stack -- Executing [s@macro-auto-blkvm:7] ExecIf("SIP/5005000-0000008c", "0?Set(MASTER_CHANNEL(CONNECTEDLINE(num))=5005000)") in new stack -- Executing [s@macro-auto-blkvm:8] ExecIf("SIP/5005000-0000008c", "0?Set(MASTER_CHANNEL(CONNECTEDLINE(name))=Ag voipsense)") in new stack -- Local/5005000@from-queue-0000005b;1 answered SIP/4004000-0000008b -- Stopped music on hold on SIP/4004000-0000008b > 0x7fad5c028a80 -- Strict RTP switching to RTP remote address X.X.X.X:59454 as source > 0x7fad5c028a80 -- Strict RTP learning complete - Locking on source address 196.127.109.103:59454 == Using SIP RTP TOS bits 184 == Using SIP RTP CoS mark 5 > 0x7fad7c13bc20 -- Strict RTP learning after remote address set to: X.X.X.X:10000 > Channel SIP/20002000-0000008d was answered. > Launching ChanSpy(hint:5005000@ext-local,q) on SIP/20002000-0000008d > 0x7fad5c028a80 -- Strict RTP learning after remote address set to: 0.0.0.0:59454 -- Started music on hold, class 'voipsense', on Local/5005000@from-queue-0000005b;2

[voipsense]

Call between SIP/4004000 and queue member SIP/5005000

[voipsense]

Spy EXT:SIP/20002000

[joanrierapol]

@roramirez Exactamente el mismo problema aquí con FreePBX y Qpanel. La solución es cambiar el formato del canal en la petición POST de "hint:106@ext-local" a "PJSIP/106" (por ejemplo). Entonces funciona perfecto.

channel=PJSIP%2F106 to_exten=PJSIP%2F108

¿Como se puede arreglar el problema? ¿Regexp en el código para cambiar el formato?

[roramirez]

What version of FreePBX you have?

I'll think what is the more clean solution for that. The trouble here is we not know the channel type of this hint

[sazary]

I had the same problem and this solved my problem. I just modified the code in spy method of qpanel/asterisk.py to change channel's format from hint: 1111@ext-local to SIP/1111 and now I can hear the voices too

Thanks to @joanrierapol Asterisk version: 11.25.3 QPanel code that I tested with: HEAD of master at 7c7a53d

[pauloricardotech]

I had the same problem and this solved my problem. I just modified the code in spy method of qpanel/asterisk.py to change channel's format from hint: 1111@ext-local to SIP/1111 and now I can hear the voices too

Thanks to @joanrierapol Asterisk version: 11.25.3 QPanel code that I tested with: HEAD of master at 7c7a53d

Which file do I make this change?

[sanaullah1416]

just overwrite this method in "/qpanel/qpanel/app.py". issue will solved.

def spy(): channel = request.form['channel'] to_exten = request.form['to_exten'] channelid = 'SIP/'+''.join(filter(lambda i: i.isdigit(), channel)) r = backend.spy(channelid, to_exten) return jsonify(result=r)

[voipsense]

Its Works perfectly thank you