Error preview in slack of pods is not same in some cases

[laivu266]

Hi team,

I'm facing with a problem related to preview the errors of pods in slack.

As above, there are two alerts about CrashLoopBackOff of pods, but there is difference related to error preview. The first alert I can see the detail of error on that slack thread. But the second alert that I need to download a file to view the error detail. Of course, I like the first alert. Why it have the difference?

Thanks.

[arikalon1]

Thanks for reporting this @laivu266

In the second notification, is there only a single attachment? Or, there is more than 1 attached file?

[laivu266]

@arikalon1 There is only a single attachment in the second notification.

[laivu266]

One more thing, I didn't receive any Resolved notification after our services get back health

[arikalon1]

Thanks @laivu266 Robusta sends the messages to Slack using the same API call. It's seems like the exact same message, so I'm not sure why it's displayed differently. I do know, that when there are multiple attachments to a Slack message, the attachments are collapsed. @RoiGlinik Do you know why it happens?

Regarding the Resolved notification. Robusta sends 2 types of notifications:

1. Prometheus alerts
2. Detections based on k8s API server events

At the moment, the detection based on the API server events, doesn't have a resolved state. (Prometheus alerts does)

[laivu266]

Any update?

[RoiGlinik]

@laivu266, There is a 1 megabyte file size limit for files uploaded as snippets. Could that be the case? If not, would you be willing to send your runner logs to [email protected] or we could speak in our slack community? see if we can detect something unusual

[laivu266]

Hi @RoiGlinik , I just sent you the app crash log via Slack community. Please check it and help us to investigate. Thanks

[aantn]

@laivu266 was this ever resolved?