Fails to backup

[sethgodin1]

Describe the bug Running on a Macbook pro under 14.3.1

I'm able to see my library. I hit 'liberate visible books'

it seems to fail.

I might be doing it wrong!

here's the log libation log.txt

[rmcrackan]

Sorry about this. Can you go to Settings > Settings... and click the "Open log folder" at the bottom. That should open the folder which has files like "Log202401.zip" which will hopefully have some more technical details for me. Could you attach that to this ticket?

[sethgodin1]

I'm super grateful for the work you do and the fast response too. Thank you! _Log202402.zip

I'm guessing it's user error

[rmcrackan]

@sethgodin1 Thank you so much for this log file. This may be a bug with mp3 on mac specifically. Can you try 1 book again not as mp3? You can right click the book to try just that one again.

@Mbucari Would you mind taking a look at this?

System.PlatformNotSupportedException: Could not load ffmpegaac or ffmpegaac.arm64.dylib
   at AAXClean.Codecs.Mp4FileExtensions.DllImportResolver(String libraryName, Assembly assembly, Nullable`1 searchPath) in /home/runner/work/AAXClean.Codecs/AAXClean.Codecs/src/AAXClean.Codecs/Mp4FileExtensions.cs:line 36

[sethgodin1]

screenshots attached

[Mbucari]

@sethgodin1 Can you please go into the Libation app bundle (right-click it then click "Show Package Contents"). Do you see a file in there named ffmpegaac.arm64.dylib?

[sethgodin1]

inside the macos folder in the Contents folder, I see as attached

[rmcrackan]

@Mbucari you mentioned arm64 and he has x64. I don't know mac -- is this just a matter of using the other download type?