Application crashes when trying to launch

[Oskarella]

Describe the bug When I try to open Libation on my Mac (MacOS 13.6.3) it bounces at the dock, then opens for a millisecond and immediately crashes.

To Reproduce Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior Libation should launch.

Screenshots

https://github.com/rmcrackan/Libation/assets/157504924/537132bf-bc15-4151-99b2-46a22d3663b0

Platform

MacOS 13.6.3

Log Files Attach your Libation log file here.

[rmcrackan]

Sorry about this crash. Thank you for the video.

• What version of Libation is this?
• Can you find a new Libation user folder with a log file?
• Unfortunately I'm not the mac person. He did make this guide though incl. a video. I'm crossing my fingers that it might help you

[Oskarella]

Libation 1.11.0 x64 I can't find a folder with a log file I followed the guide to the point of "Running LibationCli", but it didn't work because I can't disable gatekeeper

[Oskarella]

I could start Hangover but didn't know how to use it to fix my problem

[joshweagle]

Still an issue as of March 3, but I was able to liberate most of my books, but it crashed during an import and now will not open after bouncing on the dock.

[tommetge]

@joshweagle If you can still reproduce, do so (launch the app and let it crash), then open the "Console" application (you can find that under /Applications/Utilities or just launch it with Spotlight by clicking the Spotlight magnifying glass icon in the menu bar and typing, "Console"). In the left side bar of the Console application, you'll see "Crash Reports" - click on that and look for Libation in the list, though it might be under a different name. If you don't see it, post a screenshot and we can help you find it.

If you do see it, right-click on the entry and choose "Reveal in Finder" to show the file in Finder and attach it here. That will hopefully contain enough information to start diagnosing. Thanks for reporting this and for trying so hard to help!

[rmcrackan]

@tommetge Much thanks, mac guru!! I've been struggling to provide meaningful support to mac folks :)

[joshweagle]

Hello, attached is a screen recording of what I'm experiencing.

Console does not appear to record the crash.

FYI Im using a M1 Mac.



On Mar 28, 2024, at 2:56 PM, rmcrackan @.***> wrote:

@tommetge https://github.com/tommetge Much thanks, mac guru!! I've been struggling to provide meaningful support to mac folks :)

— Reply to this email directly, view it on GitHub https://github.com/rmcrackan/Libation/issues/832#issuecomment-2025800039, or unsubscribe https://github.com/notifications/unsubscribe-auth/AGGCPCPKWKGN32O3CY7RZ6TY2RKTJAVCNFSM6AAAAABCHFHKUKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMRVHAYDAMBTHE. You are receiving this because you were mentioned.

[joshweagle]

Following up, using console, but only looking at the process info I got something:

MacOS error: -25294 multiple times.

[0x102930670] activating connection: mach=false listener=false peer=false name=(anonymous)

hopefully this was useful info, Im happy to follow up with any questions or tips.

Thanks.



On Apr 3, 2024, at 10:01 PM, Josh Weagle @.***> wrote:

Hello, attached is a screen recording of what I'm experiencing.

Console does not appear to record the crash.

FYI Im using a M1 Mac.

<Screen Recording 2024-04-03 at 9.55.32 PM.mp4>

On Mar 28, 2024, at 2:56 PM, rmcrackan @.***> wrote:

@tommetge https://github.com/tommetge Much thanks, mac guru!! I've been struggling to provide meaningful support to mac folks :)

— Reply to this email directly, view it on GitHub https://github.com/rmcrackan/Libation/issues/832#issuecomment-2025800039, or unsubscribe https://github.com/notifications/unsubscribe-auth/AGGCPCPKWKGN32O3CY7RZ6TY2RKTJAVCNFSM6AAAAABCHFHKUKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMRVHAYDAMBTHE. You are receiving this because you were mentioned.