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Libation won't open on Mac

Open wardellpub opened this issue 8 months ago • 11 comments

I hope you can help me with this issue. I really want to use libation and I promise to give a donation if I can get it working. When I try to open libation I get a dialogue box that lets me choose New User. When I click on that box, the dialogue box disappears, but nothing happens and libation is not open. So when I try it again, same thing happens every time. I ran all the terminal modifications that I found here Libation/Documentation/InstallOnMac.md. I also tried downloading and installing both the Libation.12.4.3-macOS-chardonnay-arm64.tgz and the Libation.12.4.3-macOS-chardonnay-64.tgz but both of them did exactly the same thing and failed to open. I am running Sequoia 15.5 (24F74).

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wardellpub avatar Jun 14 '25 17:06 wardellpub

That's frustrating. It feels like maybe Libation isn't able to write the initial files so there likely are also no logs to examine.

@Mbucari Any ideas on how to debug something like this?

rmcrackan avatar Jun 14 '25 20:06 rmcrackan

You are correct. I did look for a log file that was related to this but found nothing.

wardellpub avatar Jun 14 '25 21:06 wardellpub

@wardellpub

Try this:

  1. Open Finder
  2. Finder menu > Go > Go to Folder
  3. Enter /Users/mbucari/Library/Application Support and press return
  4. In that folder, do you see a folder named Libation?

If you do see the Libation folder, delete it an try running Libation again. If you don't see that folder orLibation still doesn't work, try to find a file named "LibationCrash.log" in your user folder (~/LibationCrash.log) and post it here.

@rmcrackan The best I've been able to come up with so far is to make a LibationCrash.log file. https://github.com/rmcrackan/Libation/blob/0d1cc42ca704685df7f3594fdc46d73f8fa9bdac/Source/LibationAvalonia/Program.cs#L77-L108

Mbucari avatar Jun 18 '25 19:06 Mbucari

@Mbucari omg I've seen those before and I assumed it was a native mac thing. I updated our bug_report template to request it

https://github.com/rmcrackan/Libation/blob/master/.github/ISSUE_TEMPLATE/bug_report.md?plain=1#L30

rmcrackan avatar Jun 19 '25 11:06 rmcrackan

@Mbucari @rmcrackan this is the same issue that I am running into.

Mixonitup avatar Sep 02 '25 13:09 Mixonitup

@Mixonitup Please attach your log

rmcrackan avatar Sep 02 '25 14:09 rmcrackan

@rmcrackan

routined-2025-09-02-090700.ips.zip

Log202509.log

I had the older version and tried to open it but it would just spin and nothing would happen. I downloaded the newer version and received the same screen as above. I clicked 'Returning User' and followed the steps and now Libation will open and it says 'Scanning' at the top but there are no books showing up.

Mixonitup avatar Sep 02 '25 14:09 Mixonitup

@Mixonitup Thank you for the log. Has Libation ever worked on your mac?

rmcrackan avatar Sep 02 '25 15:09 rmcrackan

Hi All

No, I was not able to get it working so I just gave up and used a different method to download the Audible books.

Randy

On Sep 2, 2025, at 11:38 AM, rmcrackan @.***> wrote:

rmcrackan left a comment (rmcrackan/Libation#1270) https://github.com/rmcrackan/Libation/issues/1270#issuecomment-3245858953 @Mixonitup https://github.com/Mixonitup Thank you for the log. Has Libation ever worked on your mac?

— Reply to this email directly, view it on GitHub https://github.com/rmcrackan/Libation/issues/1270#issuecomment-3245858953, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEXT5XRFXCT4LQVRWCGXO7L3QW2WDAVCNFSM6AAAAAB7KHGG6WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTENBVHA2TQOJVGM. You are receiving this because you were mentioned.

wardellpub avatar Sep 02 '25 16:09 wardellpub

If it's never run successfully before, I'd go through this page first: https://github.com/rmcrackan/Libation/blob/master/Documentation/InstallOnMac.md

rmcrackan avatar Sep 02 '25 18:09 rmcrackan

@rmcrackan Yes. Until this update it has worked great.

Mixonitup avatar Sep 02 '25 19:09 Mixonitup