Kreya crashes suddenly without any reproducibility in Mac M1

[harshvladha]

Describe the bug Kreya crashes suddenly without any reproducibility in Mac M1

Earlier the app used to crash frequently, the number of crashes has reduced definitely but has not gone to zero.

To Reproduce No way to reproduce

Expected behavior Do not crash

Screenshots Typical mac os dialog on a crash which has a button to: report, ignore and relaunch.

will add a screenshot when it crashes again.

Environment (if possible, copy the information from the error dialog or the About menu):

• OS: Mac OS Monterey 12.4
• Kreya Version: 1.8.0

Additional context

• Using gRPC APIs
• API responses are not malformed
• API request doesn't change a lot
• No consistent pattern for crashing

[latonz]

Thanks for your bug report! Could you add the contents of the crash report and logs (~/.config/Kreya/kreya.log) to the issue (you may need to check for personal details before uploading...)?

[harshvladha]

@latonz - ~/.config/Kreya/kreya.log doesn't have the logs for the time when Kreya crashed suddenly. I only see logs of date before creating this issue or the one which came later but is not related to this.

2022-06-28 08:44:56.243 +05:30 [ERR] unhandled exception occured
System.NullReferenceException: Object reference not set to an instance of an object.
2022-06-29 10:44:32.781 +05:30 [ERR] unhandled exception occured
System.NullReferenceException: Object reference not set to an instance of an object.
2022-07-03 11:02:06.904 +05:30 [ERR] unhandled exception occured
System.NullReferenceException: Object reference not set to an instance of an object.
2022-07-17 21:59:08.631 +05:30 [ERR] unhandled exception occured
System.NullReferenceException: Object reference not set to an instance of an object.
2022-07-18 12:48:25.645 +05:30 [ERR] unhandled exception occured
2022-07-21 09:12:08.270 +05:30 [ERR] unhandled exception occured
System.NullReferenceException: Object reference not set to an instance of an object.
2022-07-27 23:32:55.203 +05:30 [ERR] exception while trying to fetch updates
System.Net.Http.HttpRequestException: No route to host (stable-downloads.kreya.app:443)
 ---> System.Net.Sockets.SocketException (65): No route to host
   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
   at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
   at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationTo$
   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationTo$
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, Canc$
   at System.Net.Http.Json.HttpClientJsonExtensions.GetFromJsonAsyncCore[T](Task`1 taskResponse, JsonSerializerOptions options, CancellationToken cancellationToken)
   at Kreya.Core.Updater.AutoUpdaterService.FindUpdate(CancellationToken ct)
   at Kreya.Core.Updater.AutoUpdaterService.CheckForUpdates(CancellationToken ct)
2022-07-28 02:47:01.929 +05:30 [ERR] unhandled exception occured
System.NullReferenceException: Object reference not set to an instance of an object.

[harshvladha]

I will update the thread once kreya crashes and mac reporter dialog comes.

[senthilkumarv]

Kreya.app-2022-08-02-160114.txt Here is a log. I consistently crashes with bad access or seg fault

[harshvladha]

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Kreya.app [97881]
Path:                  /Applications/Kreya.app/Contents/MacOS/Kreya.app
Identifier:            app.kreya
Version:               1.8.0 (1.8.0)
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-08-03 09:17:29.4265 +0530
OS Version:            macOS 12.4 (21F79)
Report Version:        12
Anonymous UUID:        6D13833E-EBA6-8DE9-AD6B-64C27944F1D9

Sleep/Wake UUID:       775A347A-C9F8-49C3-80F4-7119AA5BE0B2

Time Awake Since Boot: 730000 seconds
Time Since Wake:       3136 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called


Kernel Triage:
VM - Compressor failed a blocking pager_get
VM - Compressor failed a blocking pager_get
VM - Compressor failed a blocking pager_get
VM - Compressor failed a blocking pager_get
VM - Compressor failed a blocking pager_get

Mac OS Crash report

Removed unnecessary details like memory pointer information

[latonz]

Thank you for the crash logs. Could it possible be that you are running the x86 version of Kreya instead of the arm version? To verify this run file /Applications/Kreya.app/Contents/MacOS/Kreya.app. You may uninstall the x64 version and download/install the arm64 version from https://kreya.app/downloads/

[harshvladha]

>> file /Applications/Kreya.app/Contents/MacOS/Kreya.app                                                                                          ✔ 
/Applications/Kreya.app/Contents/MacOS/Kreya.app: Mach-O 64-bit executable x86_64

will try out arm64 version

[harshvladha]

After using ARM version for a while, it seems to be crashing again

[CommonGuy]

This should be fixed with the newly released 1.9 release, which contains bugfixes for macOS.