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Published 20 hours ago • verified publisher icon ringcentral

Recording conference calls.

Open mangatinanda opened this issue 3 years ago • 1 comments

I am facing two issues w.r.t call recording of conference calls.

  1. When the call recording is on, I am not able to add a new call. Not sure if this is a limitation in the API but it shows an error asking to stop the recording and try again.
    Screenshot 2021-12-21 at 12 19 37 PM

  2. While in the conference call, clicking on the record button throws 409 conflict error. Screenshot 2021-12-20 at 4 31 24 PM

mangatinanda avatar Dec 21 '21 06:12 mangatinanda

Hi @mangatinanda For 1, it is by design. We can't add someone into a recorded call. For 2, let me check with team

embbnux avatar Dec 21 '21 09:12 embbnux

supported at v1.8.8

embbnux avatar Jul 27 '23 08:07 embbnux