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Unable to activate email plugin

Open rafaelmaeuer opened this issue 5 years ago • 28 comments

I am not able to activate the mail plugin. Apple mail restarts, but the plugin never gets activated. I already tried several re-installs of the plugin and the altserver-app. OS X Mojave: 10.14.6 Apple Mail: 12.4 Alt-Server: 1.1.1

rafaelmaeuer avatar Nov 29 '19 11:11 rafaelmaeuer

same problem here :(

b0kch01 avatar Nov 30 '19 00:11 b0kch01

I am also experiencing this issue on Catalina. For reference, the exact error message is "Could not connect to the mail plug-in". If I uninstall and reinstall the mail plug-in, AltServer will become unresponsive and I am forced to manually kill the process. It seems to get stuck, and waiting it out does not fix the problem.

For reference: I was not logged in to Apple Mail when I tried to do this. I tried logging in to iCloud after this error occurred to see if things would change, but it made no difference.

ghost avatar Dec 03 '19 01:12 ghost

There is a fix just follow these instructions - https://support.mailbutler.io/knowledge-base/how-to-activate-apple-mail-plug-ins-in-macos-mojave/

It works for me

girishkumarkh avatar Dec 15 '19 13:12 girishkumarkh

There is a fix just follow these instructions - https://support.mailbutler.io/knowledge-base/how-to-activate-apple-mail-plug-ins-in-macos-mojave/

It works for me

When I try this, after mail has restarted, the tickbox of the plugin is unchecked again... so it doesn't work for me... Bildschirmfoto 2019-12-18 um 23 18 27

rafaelmaeuer avatar Dec 18 '19 22:12 rafaelmaeuer

For some reason, it works for me when mail app it open but I do get "Could not connect to the mail plug-in" when mail is fully closed.

girishkumarkh avatar Jan 04 '20 13:01 girishkumarkh

Mail app has to be open. It can be without any notifications and minimized to background, though.

Em sáb, 4 de jan de 2020 às 10:18, Girish [email protected] escreveu:

For some reason, it works for me when mail app it open but I do get "Could not connect to the mail plug-in" when mail is fully closed.

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nighto avatar Jan 04 '20 15:01 nighto

The problem still persists with v. 1.1.2

rafaelmaeuer avatar Jan 05 '20 13:01 rafaelmaeuer

Catalina, 10.15.1 on a MacBook A1342 here, and having the same issue. Enabling the plugin does not work - each time Mail restarts, the plugin is gone.

There are two things I could pin this on: SIP and/or FileVault. I don't have an install media at hand to disable SIP right now and disabling FileVault would take forever. :p So hopefully there is another way to fix this.

IngwiePhoenix avatar Feb 01 '20 22:02 IngwiePhoenix

Using an Apple account without 2FA works on macOS Catalina 10.15.2

rrroyal avatar Mar 30 '20 16:03 rrroyal

I have SIP disabled on macOS Catalina 10.15.4 (19E287), and I'm still having the plugin staying unchecked right after I check it and restart Mail.app. I have tried it with SIP enabled, as well, but no luck :(

Spartinus avatar May 10 '20 19:05 Spartinus

Using an Apple account without 2FA works on macOS Catalina 10.15.2

I have tried all of the options I could think of, including this. Still can't enable it.

Edit, It seems like /Library/Mail/Bundles/AltPlugin.mailbundle/Contents/Info.plist is missing a UUID for the mail app version 13.4.

I tried to read this value defaults read /System/Library/Frameworks/Message.framework/Resources/Infoand it's CFBundleSignature = "????";

Apple must have changed something recently with their mail.app framework.

obeidath avatar May 20 '20 09:05 obeidath

I'm also not seeing the manage plug-ins button, even after trying the Mailbutler instructions. The plug-in does seem to be in the place it's supposed to be.

KSWagle avatar May 24 '20 04:05 KSWagle

Same here! Catalina 10.15.4 (yes, I know...)

I am totally unable to activate the mail plugin! Installing the plugin succeeds (I can see it in /Library/Mail/Bundles) but I cannot activate it in Mail because the „manage plug ins“ won’t open! After uninstalling I can manage the plugins, but as soon as it is installed I can’t :-/ so my guess is it’s the plugins fault.

Restarts and reinstalling didn’t help.

alexsuff avatar May 25 '20 12:05 alexsuff

just leave the mail app open it worked for me make sure the plugin is checked

houcem85 avatar May 25 '20 17:05 houcem85

just leave the mail app open it worked for me make sure the plugin is checked

I tried all possible options. It didn’t change anything. As soon the altstore plugin is installed Apple mail won’t let me open „manage plugins“.

alexsuff avatar May 25 '20 17:05 alexsuff

  1. Make sure you're signed in to a mail on the mail app.

  2. Open Mail then Preferences image

  3. the General tab should be selected by default when it opens.

  4. Go down and select manage Plugins image

  5. Tick select the plugin

  6. Apply and restart

skyfall001 avatar May 26 '20 16:05 skyfall001

  1. Apply and restart

That is exactly where it fails. :) Upon re-launch, the plugin is no longer selected.

IngwiePhoenix avatar May 26 '20 16:05 IngwiePhoenix

  1. Make sure you're signed in to a mail on the mail app.

  2. Open Mail then Preferences

image
  1. the General tab should be selected by default when it opens.

  2. Go down and select manage Plugins

image
  1. Tick select the plugin

  2. Apply and restart

Yes, I know exactly how it’s done. I know how to manage plugins within mail. I just cannot as soon as the plugin from Altserver is installed!

Let me be clear: the button „manage plugins“ is unresponsive as long the plugin from altserver is installed! As soon as it is removed, I am able to.

alexsuff avatar May 26 '20 17:05 alexsuff

FWIW, I was having the exact same issue. I also noticed I was not able to check the Enable this account in Mail.app's Preferences -> Account pane.

Turns out the Apple ID I created didn't have email enabled by default. I went in to System Preferences -> Internet Accounts and enabled Mail. I was prompted to create an *.icloud.com email address for my account (this cannot be changed once you create it).

Seems to me you might need to make sure you've added your iCloud account here and ensure that Mail is checked (create an email address if needed). Once I did this, everything installed just fine.

robfeldmann avatar May 26 '20 17:05 robfeldmann

Be sure you disabled the macOS firewall. I had the same issues until I disabled it

danielsogl avatar May 30 '20 16:05 danielsogl

When I click on "manage plugin" no window opens when Altstore has the plug-in installed. If I uninstall the plugin, the perferance pannel works again.

WoodpeckerBaby avatar May 31 '20 09:05 WoodpeckerBaby

FIXED!

Solution: Delete the DataVaults Folder

Follow steps: C. Ask Mail to Reset the DataVaults and D. Delete the DataVaults Folder from these instructions: https://c-command.com/spamsieve/help/if-the-apple-mail-plug

Note: removing the DataVaults folder requires disabling SIP (System Integrity Protection). Be sure to re-enable it afterwards by following the instructions at the above link.

BabiuchHall avatar Jun 02 '20 00:06 BabiuchHall

My issue was solved by installing a SmallCubed MailSuite extension, which caused the "manage plugins" button to appear. I was then able to install the AltPlugin mail bundle (which shows up in the list twice, but there's only one copy in the plugin folder.)

But, I can't use AltServer when I'm connected to the network produced by my jailbroken iPad and TetherMe. I have to use a cable.

KSWagle avatar Jun 03 '20 02:06 KSWagle

This whole dependency on Mail is horrible, many people don't use Mail. I can't activate the plugin because you can't go to preferences without setting up a mail account first.

tueksta avatar Nov 11 '20 10:11 tueksta

same issue

cuj avatar Feb 12 '21 09:02 cuj

After years of not being able to use this app, I GOT IT TO WORK.

I went to Mail > Preferences > Accounts, and ticked OFF all accounts but my Apple ID one. (The email I sign in with, NOT the iCloud one).

I deleted the app, and turned all the email accounts back on, but it still works! I hope this can help someone!

JacobWonder avatar Mar 17 '21 16:03 JacobWonder

  1. Make sure you're signed in to a mail on the mail app.

  2. Open Mail then Preferences

image
  1. the General tab should be selected by default when it opens.

  2. Go down and select manage Plugins

image
  1. Tick select the plugin

  2. Apply and restart

It works for me, thanks!

Willy-PR avatar Apr 29 '21 21:04 Willy-PR

It seems to be misfunctionning, when I enable the plugin, I have this error, the plugin cannot be activated.

image

You have any idea ?

bachrc avatar Jun 20 '21 13:06 bachrc