linux-malware-detect
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alternate submission service
Please consider other either alternate or additional methods to submit malware examples, eg. a web based interface.
I run into problems with active mode ftp, where the FTP client supports TLS so any nat/firewall between the client and ftp.rfxn.com can't see what ports should be open for a data connection, and hence the uploads fail.
It's easy enough to edit the ftp commands in files/internals/functions to include a '-p' to enable passive mode, and then my connections work, and I'd be happy to submit such in a pull request. I don't know how universal that option is across the various ftp clients in different OS's.
But would something like a simple web based service be more robust? Maybe try multiple methods until one succeeds.