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PSA: if you are getting export errors on Windows, disable the cache (or install Zotero 7 beta).

Open retorquere opened this issue 2 years ago • 17 comments

You can do this by going into the preferences, choose the "Better BibTeX tab" -> Export -> Miscellaneous -> and disable Enable caching.

retorquere avatar Nov 20 '22 09:11 retorquere

@devonwp I don't see your message on github. If you don't see the prefs at all, that must be a bug. Please open a new issue for this.

On Tue, 28 Mar 2023, 17:42 devonwp, @.***> wrote:

I don't see where I can edit this. In particular, I don't see a "Better BibTeX" tab of the Edit > Preferences menu.

— Reply to this email directly, view it on GitHub https://github.com/retorquere/zotero-better-bibtex/issues/2315#issuecomment-1487153759, or unsubscribe https://github.com/notifications/unsubscribe-auth/AABAIDB4QD7A5FZS7PECNDTW6MBGDANCNFSM6AAAAAASFYM6WI . You are receiving this because you authored the thread.Message ID: @.***>

retorquere avatar Mar 28 '23 17:03 retorquere

I had to reinstall Better BibTeX. For some reason it wasn’t showing up in add-one even though Better BibLaTeX etc were export options.

On Tue, Mar 28, 2023 at 1:13 PM Emiliano Heyns @.***> wrote:

I don't see your message on github. If you don't see the prefs at all, that must be a bug. Please open a new issue for this.

On Tue, 28 Mar 2023, 17:42 devonwp, @.***> wrote:

I don't see where I can edit this. In particular, I don't see a "Better BibTeX" tab of the Edit > Preferences menu.

— Reply to this email directly, view it on GitHub < https://github.com/retorquere/zotero-better-bibtex/issues/2315#issuecomment-1487153759 , or unsubscribe < https://github.com/notifications/unsubscribe-auth/AABAIDB4QD7A5FZS7PECNDTW6MBGDANCNFSM6AAAAAASFYM6WI

. You are receiving this because you authored the thread.Message ID: @.***>

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devon-research avatar Mar 28 '23 17:03 devon-research

That means the translators were not cleaned up when you un-installed bbt (which would be a bug), or you are non-zotero-cloud-syncing the zotero profile and they came over from another PC.

retorquere avatar Mar 28 '23 17:03 retorquere

I don’t believe I ever uninstalled BBT intentionally. I also use Zotero cloud sync.

On Tue, Mar 28, 2023 at 1:19 PM Emiliano Heyns @.***> wrote:

That means the translators were not cleaned up when you un-installed bbt (which would be a bug), or you are non-zoyero-cloud-syncing te zotero profile and they came over from another PC.

— Reply to this email directly, view it on GitHub https://github.com/retorquere/zotero-better-bibtex/issues/2315#issuecomment-1487317102, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOSF2J3V6IE7MBWBQLWYUUDW6MMTTANCNFSM6AAAAAASFYM6WI . You are receiving this because you were mentioned.Message ID: @.***>

devon-research avatar Mar 28 '23 17:03 devon-research

That's good news for me because if plugins disappear without user involvement that would be a zotero bug rather than a BBT bug 😏

retorquere avatar Mar 28 '23 17:03 retorquere

Do you suspect something will be broken with translators etc? Should I just uninstall and reinstall Zotero altogether?

On Tue, Mar 28, 2023 at 1:28 PM Emiliano Heyns @.***> wrote:

That's good news for me because if plugins disappear without user involvement that would be a zotero bug rather than a BBT bug 😏

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devon-research avatar Mar 28 '23 17:03 devon-research

No, a reset of your translators from the zotero prefs and a restart will reinstall the bbt translators and you should be good to go.

retorquere avatar Mar 28 '23 17:03 retorquere

Thanks!

Do you just mean Edit > Preferences > Advanced > General > Miscellaneous > [Automatically check for updated translators and styles > Update?

On Tue, Mar 28, 2023 at 1:34 PM Emiliano Heyns @.***> wrote:

No, a reset of your translators from the zotero prefs and a restart will reinstall the bbt translators and you should be good to go.

— Reply to this email directly, view it on GitHub https://github.com/retorquere/zotero-better-bibtex/issues/2315#issuecomment-1487337279, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOSF2J3LBC2HOETEPE5CN43W6MOIVANCNFSM6AAAAAASFYM6WI . You are receiving this because you were mentioned.Message ID: @.***>

devon-research avatar Mar 29 '23 02:03 devon-research

Select “Reset Translators” from the Advanced pane of the Zotero preferences.

retorquere avatar Mar 29 '23 05:03 retorquere

Ah okay, thank you!

On Wed, Mar 29, 2023 at 1:27 AM Emiliano Heyns @.***> wrote:

Select “Reset Translators” from the Advanced pane of the Zotero preferences.

— Reply to this email directly, view it on GitHub https://github.com/retorquere/zotero-better-bibtex/issues/2315#issuecomment-1487967831, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOSF2JZV2OR6VCKARVHYACLW6PB5FANCNFSM6AAAAAASFYM6WI . You are receiving this because you were mentioned.Message ID: @.***>

devon-research avatar Mar 29 '23 07:03 devon-research

Select “Reset Translators” from the Advanced pane of the Zotero preferences.

I had the same issue (Zotero 7.0.0-beta.16+1766f8bb5 and BBT Jul 3rd release) so I tried your suggestion to reset translators. But now export collections does not even show BBT even though I removed and re-installed the BBT add-on. Any ideas what the issue is? Should I re-install Zotero entirely?

jingjieyeo avatar Jul 03 '23 14:07 jingjieyeo

Select “Reset Translators” from the Advanced pane of the Zotero preferences.

I had the same issue (Zotero 7.0.0-beta.16+1766f8bb5 and BBT Jul 3rd release) so I tried your suggestion to reset translators. But now export collections does not even show BBT even though I removed and re-installed the BBT add-on. Any ideas what the issue is? Should I re-install Zotero entirely?

Versions before the drop on #2829 do not work at all on b70+. Reinstalling Zotero won't fix that unless you're downgrading. But the fix on #2829 should make that irrelevant, I'm going to make a new release out of that right now.

retorquere avatar Apr 11 '24 11:04 retorquere

I have scheduled the work to address this for next week.

retorquere avatar May 16 '24 17:05 retorquere

Hi there,

I still cannot export my library on windows using zotero 6.0.36 and the latest BBT version. The message I get is "Ein Fehler ist aufgetreten bei dem Versuch, die ausgewählte Datei zu exportieren." ("An error occurred while attempting to export the selected file."). The export of the same library completes without issues and produces a 3.5MB bibtex file under linux. For the export, none of the checkboxes are checked. When I try zotero 7 beta 64 bit under windows, the export is just stuck forever. What else can I do here? Thanks and best wishes,

Christian

chanlists avatar May 27 '24 13:05 chanlists

With Zotero 7 beta, you can open a new issue, and send a debug log.

retorquere avatar May 27 '24 17:05 retorquere

:robot: this is your friendly neighborhood build bot announcing test build 6.7.203.2315.6419 ("wait for citation keys after import")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.203.2315.6419, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

github-actions[bot] avatar Jun 08 '24 11:06 github-actions[bot]

This implements the first of the two caches. This should use less memory and be faster (after the cache fills). Working on the 2nd cache.

retorquere avatar Jun 08 '24 11:06 retorquere

:robot: this is your friendly neighborhood build bot announcing test build 6.7.211.2315.6506 ("fix whopper")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.211.2315.6506, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

github-actions[bot] avatar Jul 09 '24 00:07 github-actions[bot]

Make sure to have background export on.

retorquere avatar Jul 09 '24 08:07 retorquere

:robot: this is your friendly neighborhood build bot announcing test build 6.7.214.2315.6592 ("upgrades")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.214.2315.6592, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

github-actions[bot] avatar Jul 26 '24 17:07 github-actions[bot]

All cache upgrades have been finished in this build. I'd appreciate it if someone that previously had problems on Windows could test, but this is going into the next release.

retorquere avatar Jul 26 '24 17:07 retorquere

:robot: this is your friendly neighborhood build bot announcing test build 6.7.214.2315.6618 ("much prettier")

This update may name other issues, but the build just dropped here is for you; it just means problems already fixed in other issues have been folded into the work we are doing here. Install in Zotero by downloading test build 6.7.214.2315.6618, opening the Zotero "Tools" menu, selecting "Add-ons", open the gear menu in the top right, and select "Install Add-on From File...".

github-actions[bot] avatar Jul 28 '24 17:07 github-actions[bot]