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Tracks unable to play due to “corruption or unsupported features on browser”

Open hakanto opened this issue 4 years ago • 3 comments

Some tracks that were uploaded in the early days of Resonate are having playback issues on particular browsers, prompting this error message:

“The audio playback was aborted due to a corruption problem or because the video used features your browser did not support.”

I’ve encountered the issue on Android Chrome PWA for Players 6 and 7. It doesn’t occur on Firefox Mobile.

The following songs have prompted the error:

  • 795 - Earnest and without you - Dreams Pt.II
  • 800 - Klinke auf Cinch - Time
  • 58 - Stephanie Merchak - Circular Thoughts
  • 823 - Stephanie Merchak- Back To Sleep

hakanto avatar Jun 01 '21 21:06 hakanto

Tried again on Android Chrome PWA for Player 7. Unable to play tracks.

hakanto avatar Oct 26 '21 20:10 hakanto

I can confirm I also get the error for the above songs on iOS as well.

A user reported and I confirmed a similar but not identical issue:

The first six tracks on that album The Trip by Sommon Cense both don’t load for me either in the mobile app or web browser as of right now (both on my actual phone and in the simulator), but the rest of the album does. I'm not set up to run the server locally yet so I can't see more details about the server error that is happening though. I'm curious if Android users can load it on their phones. I wonder if these to two tracks are in a different (and unsupported on mobile) filetype? This is the first time I've seen this error myself. The tracks play fine in the web player so it's weird the server would handle a request from the app differently (it uses your phone's default browser to make the request), and again, the same issue is also present when I try to play that album in my phone's browser.

peterklingelhofer avatar Apr 24 '22 02:04 peterklingelhofer

In Firefox: it looks like while this works fine in the audio tag inside HTML, when I reference that streamed file directly in the browser it does complain that the file is corrupt:

https://api.resonate.coop/v1/stream/418

simonv3 avatar Apr 24 '22 11:04 simonv3

This is fixed now: https://stream.resonate.coop/artist/1295/release/the-trip.

peterklingelhofer avatar Aug 16 '22 02:08 peterklingelhofer