reportportal
Loading issue
Hi I need some help with an issue I'm facing after deploying RP using the Helm chart here. I managed to deploy RP without any errors, but when I try to access the web UI using port-forward, it gets stuck on "Loading". I've double-checked all the deployment steps and everything seems fine, but I still can't access the web UI as expected.
$helm install reportportal --set uat.superadminInitPasswd.password="MyPassword" reportportal/reportportal all pods running without any error
$ kubectl get pods
opensearch-cluster-master-0 1/1 Running 0 36m
reportportal-analyzer-0 1/1 Running 0 36m
reportportal-analyzer-train-0 1/1 Running 0 36m
reportportal-api-5677c86c48-z4p9g 1/1 Running 0 36m
reportportal-index-65c8896df4-4kq9v 1/1 Running 0 36m
reportportal-jobs-67d85f5dcc-rhqcg 1/1 Running 0 36m
reportportal-metrics-gatherer-f8b9b57f4 1/1 Running 0 36m
reportportal-migrations-n66fr 0/1 Completed 0 36m
reportportal-minio-87dd8c5d6-5stsr 1/1 Running 0 36m
reportportal-postgresql-0 1/1 Running 0 36m
reportportal-rabbitmq-0 1/1 Running 0 36m
reportportal-uat-dc4fb87ff-fzsf8 1/1 Running 0 36m
reportportal-ui-84497f7b87-mmmvn 1/1 Running 0 36m
$ kubectl get pvc
NAME STATUS VOLUME CAPACITY ACCESS MODES STORAGECLASS AGE
data-reportportal-postgresql-0 Bound pvc-52519b02-3d30-4983-9df7-82588966405f 8Gi RWO gp2
data-reportportal-rabbitmq-0 Bound pvc-c17b6adf-7504-4a32-aade-cbdd7311e4a1 8Gi RWO gp2
opensearch-cluster-master-opensearch-cluster-master-0 Bound pvc-1dbb9a08-7eaf-4f10-936f-75115a29e6ca 8Gi RWO gp2
reportportal-minio Bound pvc-ae637829-d689-4e75-ab3e-0dfca3641e17 8Gi RWO gp2
ui logs:
127.0.0.1 - - [19/Feb/2024:01:16:50 +0000] "GET /composite/info HTTP/1.1" 304 0 "http://localhost:37205/login" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:122.0) Gecko/20100101 Firefox/122.0"
127.0.0.1 - ui [19/Feb/2024:01:16:51 +0000] "GET /api/v1/user HTTP/1.1" 304 0 "http://localhost:37205/login" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:122.0) Gecko/20100101 Firefox/122.0"
10.0.93.144 - - [19/Feb/2024:01:16:56 +0000] "GET /ui/health HTTP/1.1" 200 1818 "-" "kube-probe/1.26+"
10.0.93.144 - - [19/Feb/2024:01:17:06 +0000] "GET /ui/health HTTP/1.1" 200 1818 "-" "kube-probe/1.26+"
@Uritassa hello. Please confirm which version of the Helm chart you have installed. Also, could you show the response body for GET /composite/info ?
What did you do for "using port-forward" ? You may have the wrong configuration.
@Uritassa hello. Please confirm which version of the Helm chart you have installed. Also, could you show the response body for GET /composite/info ?
What did you do for "using port-forward" ? You may have the wrong configuration.
Helm chart is the Latest
kubectl port-forward reportportal-ui-84497f7b87-krm5r 3000:8080
or
kubectl port-forward svc/reportportal-ui 3000:8080
$ curl http://localhost:3000/info
{"build": { "version": "5.10.0", "branch": "rc/5.10.0", "build_date": "2023-10-02", "name": "Service UI", "repo": "reportportal/service-ui"}}
$ curl http://localhost:3000
<!doctype html><html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="utf-8"><title>Report Portal</title><meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1,maximum-scale=1,user-scalable=no"><meta http-equiv="X-UA-Compatible" content="IE=edge"><link rel="icon" href="favicon.ico" integrity="sha256-aSLjBCQALdnKIlbJ063QGA/8ElrgLRolXWXBRoDyOt4= sha384-Rut7kVmXU0vQgi+BSBPu7ERfVbfylYcbg1w5/+ry42toYCDHwi2pqmQiM5QQanAm" crossorigin="anonymous"><script defer="defer" src="polyfills.app.34483d47.js" integrity="sha256-SswcXJkeow42tR6QILtZzEtUYVGYPXrSwNe8RF0pyVQ= sha384-s7eUXEzN8HiT7+Frz5uKJeogYHNo8CpPqYAuEG9OhVRHVyjXs+PdStTpWEKT8NUZ" crossorigin="anonymous"></script><script defer="defer" src="styles.app.608a049b.js" integrity="sha256-AofOqZL39mcDyCWJJoJHVLVnPa6+hAcoR3tY9cMHAtA= sha384-JagMpHTfndhxOUHGCW/AJzlKzBFfqEB+saHIVdqifosB1sftLx+Q18516kb2ibVk" crossorigin="anonymous"></script><script defer="defer" src="main.app.ffa3d937.js" integrity="sha256-I+IVc5FVn3jHy4XnC5xP8H1Q9UIbEvEARUSCZu0I4rQ= sha384-ZVJgUNyXODJbn2OcqflEt23fjj6oNXhVOa5La58zfSoXyNvn3/akFaiqQWA/yCPw" crossorigin="anonymous"></script><link href="styles.7e311c.css" rel="stylesheet" integrity="sha256-+rFVnWkPai4n11YDFVq1TiLWndacCXYAluxO7pSXnjk= sha384-TuvX/kCl+u5qhA/9w3sJmQLj0v59k7rHw4JtJfZssBB8qvD3VsYvMBP1T3BJIKq/" crossorigin="anonymous"><link href="main.45bb3b.css" rel="stylesheet" integrity="sha256-qUpt/s5eu7MaRfsjY1nkWrLmKCJ9J2pZHND3ZZ7Lg1w= sha384-JBLMQ5s+8AA1IcPr8w8e12QFP1NAvbS+dAMVEhOGYzZkG3djcmNQDXaW8uxA2IFa" crossorigin="anonymous"></head><body><div id="app" style="width: 100%; height: 100%;"></div><div id="popover-root"></div><div id="modal-root"></div><div id="tooltip-root"></div><div id="notification-root"></div><div id="screen-lock-root"></div></body></html>
Hello @Uritassa. Please use the latest Report Portal helm chart 23.2 https://github.com/reportportal/kubernetes/releases/tag/reportportal-23.2.0.
Also, provide response body from GET /composite/info.
If you can do it, you have wrong routes configuration. Index service must be rout service.
@hlebkanonik could you check this issue?
Hello @Uritassa. Please use the latest Report Portal helm chart 23.2 https://github.com/reportportal/kubernetes/releases/tag/reportportal-23.2.0.
Also, provide response body from GET /composite/info.
If you can do it, you have wrong routes configuration. Index service must be rout service.
@hlebkanonik could you check this issue?
sorry for the misunderstanding I'm using the latest updated helm chart version
I am having the same issue as @Uritassa, using the latest version 23.2, everything deployed successfully but the pages is shows a "Loading ..." message. I am running in an openshift cluster and trying to access via an openshift route created to the ui service
GET on /composite/info shows the same message.
Here is the output from a curl command on /composite/info.
<!doctype html><html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="utf-8"><title>Report Portal</title><meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1,maximum-scale=1,user-scalable=no"><meta http-equiv="X-UA-Compatible" content="IE=edge"><link rel="icon" href="favicon.ico"<< REDACTED >>crossorigin="anonymous"></head><body><div id="app" style="width: 100%; height: 100%;"></div><div id="popover-root"></div><div id="modal-root"></div><div id="tooltip-root"></div><div id="notification-root"></div><div id="screen-lock-root"></div></body></html>%
Hi @fkapoko, @Uritassa,
Could you provide information on the CPU and memory resources allocated and available within your clusters?
Hi @fkapoko, @Uritassa,
Could you provide information on the CPU and memory resources allocated and available within your clusters?
$ kubectl get pods -o wide
NAME READY STATUS RESTARTS AGE IP NODE NOMINATED NODE READINESS GATES
opensearch-cluster-master-0 1/1 Running 0 15m 10.0.117.115 ip-10-0-102-107.us-west-1.compute.internal <none> <none>
reportportal-analyzer-0 1/1 Running 0 15m 10.0.67.174 ip-10-0-87-224.us-west-1.compute.internal <none> <none>
reportportal-analyzer-train-0 1/1 Running 0 15m 10.0.118.117 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-api-7cb5b6bc44-cpvjk 1/1 Running 0 15m 10.0.127.120 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-index-77965dd774-fpm4j 1/1 Running 0 15m 10.0.101.35 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-jobs-95f84c8cf-l4xfr 1/1 Running 0 15m 10.0.70.141 ip-10-0-87-224.us-west-1.compute.internal <none> <none>
reportportal-metrics-gatherer-7f8488544b-spkc6 1/1 Running 0 15m 10.0.105.207 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-migrations-9lx4s 0/1 Completed 0 15m 10.0.124.21 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-minio-75fd8f78b4-8jvns 1/1 Running 0 15m 10.0.114.20 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-postgresql-0 1/1 Running 0 15m 10.0.81.210 ip-10-0-87-224.us-west-1.compute.internal <none> <none>
reportportal-rabbitmq-0 1/1 Running 0 15m 10.0.123.133 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-uat-54f99b84cc-r2nhj 1/1 Running 0 15m 10.0.98.203 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
reportportal-ui-65599b87b5-86m6d 1/1 Running 0 15m 10.0.107.193 ip-10-0-108-80.us-west-1.compute.internal <none> <none>
$ kubectl top node
NAME CPU(cores) CPU% MEMORY(bytes) MEMORY%
ip-10-0-102-107.us-west-1.compute.internal 63m 3% 1656Mi 23%
ip-10-0-108-80.us-west-1.compute.internal 113m 5% 4297Mi 60%
ip-10-0-87-224.us-west-1.compute.internal 381m 19% 6660Mi 93%
$ curl localhost:30333/composite/info
<!doctype html><html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="utf-8"><title>Report Portal</title><meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1,maximum-scale=1,user-scalable=no"><meta http-equiv="X-UA-Compatible" content="IE=edge"><link rel="icon" href="favicon.ico" integrity="sha256-aSLjBCQALdnKIlbJ063QGA/8ElrgLRolXWXBRoDyOt4= sha384-Rut7kVmXU0vQgi+BSBPu7ERfVbfylYcbg1w5/+ry42toYCDHwi2pqmQiM5QQanAm" crossorigin="anonymous"><script defer="defer" src="polyfills.app.34483d47.js" integrity="sha256-SswcXJkeow42tR6QILtZzEtUYVGYPXrSwNe8RF0pyVQ= sha384-s7eUXEzN8HiT7+Frz5uKJeogYHNo8CpPqYAuEG9OhVRHVyjXs+PdStTpWEKT8NUZ" crossorigin="anonymous"></script><script defer="defer" src="styles.app.608a049b.js" integrity="sha256-AofOqZL39mcDyCWJJoJHVLVnPa6+hAcoR3tY9cMHAtA= sha384-JagMpHTfndhxOUHGCW/AJzlKzBFfqEB+saHIVdqifosB1sftLx+Q18516kb2ibVk" crossorigin="anonymous"></script><script defer="defer" src="main.app.ffa3d937.js" integrity="sha256-I+IVc5FVn3jHy4XnC5xP8H1Q9UIbEvEARUSCZu0I4rQ= sha384-ZVJgUNyXODJbn2OcqflEt23fjj6oNXhVOa5La58zfSoXyNvn3/akFaiqQWA/yCPw" crossorigin="anonymous"></script><link href="styles.7e311c.css" rel="stylesheet" integrity="sha256-+rFVnWkPai4n11YDFVq1TiLWndacCXYAluxO7pSXnjk= sha384-TuvX/kCl+u5qhA/9w3sJmQLj0v59k7rHw4JtJfZssBB8qvD3VsYvMBP1T3BJIKq/" crossorigin="anonymous"><link href="main.45bb3b.css" rel="stylesheet" integrity="sha256-qUpt/s5eu7MaRfsjY1nkWrLmKCJ9J2pZHND3ZZ7Lg1w= sha384-JBLMQ5s+8AA1IcPr8w8e12QFP1NAvbS+dAMVEhOGYzZkG3djcmNQDXaW8uxA2IFa" crossorigin="anonymous"></head><body><div id="app" style="width: 100%; height: 100%;"></div><div id="popover-root"></div><div id="modal-root"></div><div id="tooltip-root"></div><div id="notification-root"></div><div id="screen-lock-root"></div></body></html>
Content-Security-Policy: The page’s settings blocked the loading of a resource at inline (“script-src”).
Experiencing the same issue. Is there a known cause for this behavior yet? Any temporary workaround that can be put into place?
also have the same issue
reportportal-analyzer-train-0 1/1 Running 0 19m
reportportal-api-6f5f9ff966-hhjz5 1/1 Running 0 19m
reportportal-index-9446ddf9d-ljpp7 1/1 Running 0 19m
reportportal-jobs-7dbd74468-ttfrj 1/1 Running 0 19m
reportportal-metrics-gatherer-595d7cc66c-t6qrp 1/1 Running 0 19m
reportportal-migrations-wjc4b 0/1 Completed 0 19m
reportportal-minio-7fffd4f58d-6dhh6 1/1 Running 0 19m
reportportal-postgresql-0 1/1 Running 0 19m
reportportal-rabbitmq-0 1/1 Running 0 19m
reportportal-uat-659db6786b-rr9dk 1/1 Running 0 19m
reportportal-ui-84ccc9d694-jg9sq 1/1 Running 0 19m
/composite/info must return JSON like this https://demo.reportportal.io/composite/info. The root path must redirect all requests to the index service.
Do you use OpenShift?
For me it happens both on minikube and on gke (with enough resources)
I tried the docker-compose option just to test it and it worked. But I actually need the helm chart on my cluster.
/composite/infomust returnJSONlike this https://demo.reportportal.io/composite/info. The root path must redirect all requests to the index service.Do you use OpenShift?
running on EKS cluster
Do we have any solution for this issue? I am experiencing this issue in EKS cluster with latest helm chart?
in gke i had this proiblem also. manged only to make it work with setting up ingress. then i could access the ui
ingress:
enable: true
hosts:
- report-portal.address.com
path:
class: gce
annotations:
gce:
external-dns.alpha.kubernetes.io/hostname: report-portal.my-address.com
custom: {}
tls:
certificates:
- secretName: tls-cert
hosts:
- report-portal.address.com
i use external dns and have a tls..
in gke i had this proiblem also. manged only to make it work with setting up ingress. then i could access the ui
ingress: enable: true hosts: - report-portal.address.com path: class: gce annotations: gce: external-dns.alpha.kubernetes.io/hostname: report-portal.my-address.com custom: {} tls: certificates: - secretName: tls-cert hosts: - report-portal.address.comi use external dns and have a tls..
I tried both ingress and port-forward and I got the same "Loading..." result.
The problem was when I tried to create my own ingress without knowing that it already existed in the cluster after I deployed Reportportal. That's why creating an ingress only for the ui service or using a port-forward doesn't work.
apiVersion: networking.k8s.io/v1
kind: Ingress
metadata:
annotations:
nginx.ingress.kubernetes.io/rewrite-target: /
nginx.ingress.kubernetes.io/proxy-protocol: "true"
nginx.ingress.kubernetes.io/proxy-body-size: 128m
nginx.ingress.kubernetes.io/proxy-buffer-size: 512k
nginx.ingress.kubernetes.io/proxy-buffers-number: "4"
nginx.ingress.kubernetes.io/proxy-busy-buffers-size: 512k
nginx.ingress.kubernetes.io/proxy-connect-timeout: "8000"
nginx.ingress.kubernetes.io/proxy-read-timeout: "4000"
nginx.ingress.kubernetes.io/proxy-send-timeout: "4000"
nginx.ingress.kubernetes.io/ssl-redirect: "false"
generation: 1
name: reportportal-gateway-ingress
namespace: reportportal
spec:
tls:
- secretName: tls-cert
hosts:
- reportportal.example.com
ingressClassName: nginx
rules:
- host: reportportal.example.com
- http:
paths:
- backend:
service:
name: reportportal-index
port:
name: headless
path: /
pathType: Prefix
- backend:
service:
name: reportportal-ui
port:
name: headless
path: /ui
pathType: Prefix
- backend:
service:
name: reportportal-uat
port:
name: headless
path: /uat
pathType: Prefix
- backend:
service:
name: reportportal-api
port:
name: headless
path: /api
pathType: Prefix
