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Published 20 hours ago • verified publisher icon regulaforensics

Document Reader Exception - No internet

Open micocw opened this issue 2 years ago • 4 comments

Hello, I have a problem with This SDK as my app - when Initalizing - shows no internet. But I am connected to the internet.

Can you please help to solve it? Or advice how to make it working in offline mode.

Thanks, M.

micocw avatar Apr 27 '22 11:04 micocw

Hello @micocw, Please, make sure that your manifest contains next permission:

<uses-permission android:name="android.permission.INTERNET" />

syakimchik avatar Apr 27 '22 12:04 syakimchik

It is there. I am using the software from github (DocumentReader-Kotlin). It is strange but it was working ok 2 days ago without any issues.

micocw avatar Apr 27 '22 12:04 micocw

hi @micocw, we have identified the issue. This error returns when your license is expired. please, contact us at [email protected]

The description of the error will be fixed in the next release.

syakimchik avatar Apr 28 '22 09:04 syakimchik

Hi @syakimchik I've just created demo license and downloaded regula.license file. When trying to launch your sample DocumentReader-Kotlin app the exception appears.

Screenshot 2022-04-28 at 14 45 59

voprokudin avatar Apr 28 '22 11:04 voprokudin

Hi @micocw, @voprokudin,

Have the issue been solved? Can we close the ticket? If not, could you please try to reproduce the issue on the latest release version that is 7.2? If the issue still happens, please let us know.

vyakimchik avatar Jun 21 '24 13:06 vyakimchik