John Crisp

Results 426 comments of John Crisp

The two things that normally break it are: 200+ users on CE Flaky websockets/connections I don't guarantee it - not enough info - but that is the place to start...

> Same issue here. Possibly. Please fill out some server info as per the original OP. Thanks.

> Status seems to work for us after upgrading to version 7.7.4. Cool. > Notifications still does not: That is a separate issue. Please don't nix things up. It just...

Which document did you follow? List the exact commands you used please. I suspect this is really a support issue and not a bug. I'll see if I can some...

Is this you? [Can’t upgrade to 7 from 6](https://forums.rocket.chat/t/cant-upgrade-to-7-from-6/21103) Why have you opened an issue? Github is for bugs, not general support. You just create confusion and duplication. And here...

Note I don't work for Rocket - I am solely a volunteer so it is my own personal time doing this. Regrettably no one else in the 'Community' seems to...

> suppose you could make a closed ticket platform for paid users. They already have that. There is an entire system you cannot see. Bug tracker with support tickets and...

I have asked if the snap dev can comment. He may, or he may not. There's a lot of paying customers to look after... I can't do more, and I...

> In case it helps, we have the same issue on Ubuntu 24.04.1 LTS - we cannot update from RC v6.13.0 to v7.x via snaps. And we cannot find a...

> > I have a support case opened and will keep the discussion there for now, so it is not spread over multiple threads. > > Any news? There doesn't...