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Home directory never stops loading

Open jordanpinski opened this issue 3 years ago • 6 comments

The home directory never stops loading.

Screen Shot 2022-04-01 at 10 38 47 AM

jordanpinski avatar Apr 01 '22 15:04 jordanpinski

Does it work after a restart? If it doesn't check the log file (location is shown at the bottom of the settings page)

redsolver avatar Apr 04 '22 17:04 redsolver

No, restarting doesn't resolve the issue. Here's the log: https://share.vup.app/#skyfs://r:c5UiWlYCTU2-WhHZTC1H892RI4t_eeDgTyTGRs1C_o5bpOJjoiuDHtM_PI4M54uGIWoAQwXxHlIb-F_MDJiQ4w==@7105c9270fa21ec44143555cd98fd09486309dfcd84d54f1b19aff66a3f915e0

On a side note, it's happening on every device I've used so far (MacOS & iOS)

jordanpinski avatar Apr 04 '22 18:04 jordanpinski

hmm the logs don't show any errors and I can't reproduce the issue with a new account on macOS. What exactly does the "Portal Auth" page in the Settings show?

redsolver avatar Apr 09 '22 14:04 redsolver

Yea that's strange, I think it may have something to do with how old the MySky account is. I generated a new seed & everything works fine. Anyway here's what's showing on the "Portal Auth" settings with the old MySky seed: image

jordanpinski avatar Apr 10 '22 13:04 jordanpinski

This is likely caused by a recent portal-side change where some skylinks time out. Vup in this case fetches the (valid) registry entry for your home directory, but then times out fetching the skylink stored inside of it. Skynet Labs is now working on solving that, unfortunately this can't be solved client-side.

redsolver avatar Apr 18 '22 14:04 redsolver

I encountered the same issue when trying to load some specific directories in my music collection

redsolver avatar Apr 18 '22 14:04 redsolver