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[Bug] Messages are not added to chat after notification about message is clicked

Open VioLaDiDa opened this issue 6 years ago • 7 comments

Since update to Version 2.6.3 (602) on both Android 8 and now Android 9 (Sony Xperia XZ2 Compact) I have an issue with new messages not showing up in chat after I have received and clicked a notification in the notification tray.

Some Details:

  • When I run xabber in the foreground and turn off the display: When I receive a notification about a new message, I unlock my phone and see no new message in the chat.

  • When I run xabber in the background and turn off the display: When I receive a notification about a new message, I unlock my phone and see the notification in the tray, including the message itself, but when i click on the notification to switch to the chat, the message is not there.

  • It happens usually with messages received shortly after locking the screen, but irrespective of when the notification is then read.

  • It also happens when not locking the Screen and xabber is in Background.

  • It happens usually with the first message if I have a notification of more than one new message, but also with single message notifications.

VioLaDiDa avatar May 22 '19 09:05 VioLaDiDa

Hi, I encountered the same error on my Moto G5. I checked the logfile an found at least two entry for a message which got lost. I found more Exceptions in the logfile but I have not verified all of them.

Logfile attached with one of the exception. logfileXabber.txt

bash-git avatar Jun 16 '19 20:06 bash-git

I just expirienced the same. Samsung S10 (Android 9).

casperklein avatar Jul 20 '19 18:07 casperklein

@casperklein what was your android version? SHould be fixed in latest update.

andrewnenakhov avatar Jul 20 '19 19:07 andrewnenakhov

Android 9 (June Security Patch) & Xabber 2.6.3 (602).

Just noticed there was a Xabber update two days ago. Going to install that now :) Thanks for fixing.

casperklein avatar Jul 21 '19 16:07 casperklein

my boyfriend says he's still seeing this bug on the latest 2.6.4

android version

shmibs avatar Aug 20 '19 16:08 shmibs

@shmibs we didn't see this issue for quite a while. Anyway, our android developer had recently quit, so it'll be a while before we find a replacement... and funds to pay him. Our crowdfunding campaing is not exactly booming...

andrewnenakhov avatar Aug 20 '19 19:08 andrewnenakhov

understandable, yeh

shmibs avatar Aug 21 '19 05:08 shmibs