[Bug] Black screen while playing not remote play

[Anirban2022]

Checklist

• [X] I will only use English in my report.
• [X] I have used the search function for open and closed issues to see if someone else has already submitted the same bug report.
• [X] I will describe the problem with as much detail as possible.

Questions

• [X] xCloud officially supports my country/region.
• [ ] The bug doesn't happen when I disable Better xCloud script.
• [ ] The bug didn't happen in previous Better xCloud version (name which one).

Device

Other

Device

GT king pro (TV Box)

Operating System

9

Android app/Browser Version

edge(130.0.2849.46 Android)also tried Android app

Better xCloud Version

5.9.2

Game list

all game

Reproduction Steps

I've tried various methods to get xCloud working with keyboard and mouse support on my Android device, but I'm facing issues.

Here’s what I’ve tested:

1. Better xCloud Android app: Same issue occurs as with the Edge browser.
2. Kiwi Browser: Everything works, but since it doesn't support keyboard and mouse, I can't use it for my needs.
3. Chrome: Same issue as with Edge.
4. Edge: I've attached videos for more context.

Note: I can play all games on Xbox Game Pass Android app, but I specifically need keyboard support.

Observed Behavior In the video, when the game starts, I can hear the game sounds for a few seconds before an error appears. I have also shown the developer options settings in the video, in case any adjustments are needed there.

Screenshot/video

https://github.com/user-attachments/assets/b39226cd-a12b-460f-b573-d3e9e33336b1

[redphx]

Test other games

[Anirban2022]

tested all game are same. Do you think any issue with app settings or developer settings?

[redphx]

What is video's renderer settings? Webgl2 or default.

[Anirban2022]

It was off. Even after enabling it still see the black screen. Just to give more context I have enabled it from edge://flags. Do I need to change it from other place?

[Anirban2022]

Debug log incase it helps

{
    "deviceType": "android",
    "androidInfo":
    {
        "osVersion": "9",
        "sdk": 28,
        "abis":
        [
            "armeabi-v7a",
            "armeabi"
        ],
        "board": "galilei",
        "device": "galilei",
        "model": "GTKing_AT",
        "hardware": "amlogic",
        "product": "galilei",
        "brand": "Amlogic",
        "manufacturer": "Xiaomi",
        "webview": "Chrome 130.0.6723.58 (com.android.chrome)",
        "settings":
        {
            "force_landscape_mode": "playing",
            "remap_back_button": false,
            "webview_optimize": false
        }
    },
    "userAgent": "Mozilla/5.0 (Linux; Android 9; GTKing_AT Build/PPR1.180610.011; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/130.0.6723.58 Safari/537.36",
    "settings":
    {
        "block_social_features": false,
        "native_mkb_enabled": "default",
        "ui_game_card_show_wait_time": false,
        "ui_layout": "default",
        "local_co_op_enabled": false,
        "game_fortnite_force_console": false,
        "ui_hide_sections":
        [],
        "block_tracking": false,
        "xhome_enabled": false,
        "audio_enable_volume_control": false,
        "stream_disable_feedback_dialog": false,
        "stream_touch_controller": "default",
        "stream_touch_controller_auto_off": false,
        "stream_touch_controller_default_opacity": 100,
        "stream_combine_sources": false,
        "ui_loading_screen_game_art": true,
        "game_msfs2020_force_native_mkb": false,
        "bitrate_video_max": 0,
        "stream_codec_profile": "default",
        "skip_splash_video": false,
        "reduce_animations": false,
        "hide_dots_icon": false,
        "stream_simplify_menu": false,
        "ui_scrollbar_hide": false,
        "controller_polling_rate": 4,
        "controller_enable_vibration": true,
        "controller_vibration_intensity": 100,
        "controller_device_vibration": "off",
        "version_current": "5.9.2",
        "version_last_check": 1729856315,
        "stream_touch_controller_style_standard": "default",
        "stream_touch_controller_style_custom": "default",
        "mkb_enabled": true,
        "controller_show_connection_status": true,
        "version_latest": "5.9.2",
        "server_bypass_restriction": "off",
        "server_region": "default",
        "ui_controller_friendly": true,
        "bx_locale": "en-US",
        "stream_preferred_locale": "default",
        "prefer_ipv6_server": false,
        "stream_target_resolution": "auto",
        "screenshot_apply_filters": false,
        "audio_mic_on_playing": false,
        "mkb_hide_idle_cursor": false,
        "game_bar_position": "bottom-left",
        "ui_loading_screen_wait_time": true,
        "ui_loading_screen_rocket": "show",
        "user_agent_profile": "smarttv-generic",
        "audio_volume": 100,
        "video_player_type": "default",
        "video_max_fps": 60,
        "video_power_preference": "default",
        "video_processing": "usm",
        "video_ratio": "16:9",
        "video_sharpness": 0,
        "video_saturation": 100,
        "video_contrast": 100,
        "video_brightness": 100,
        "stats_show_when_playing": false,
        "stats_quick_glance": true,
        "stats_items":
        [
            "ping",
            "fps",
            "btr",
            "dt",
            "pl",
            "fl"
        ],
        "stats_position": "top-right",
        "stats_text_size": "0.9rem",
        "stats_opacity": 80,
        "stats_transparent": false,
        "stats_conditional_formatting": false
    }
}

[github-actions[bot]]

This issue has been marked stale due to lack of recent activity. If there is no further activity, the issue will be closed in another 30 days.