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Published 20 hours ago • verified publisher icon redSol

Crash on startup

Open explay opened this issue 4 years ago • 8 comments

The app crashes just after opening it. (windows 10, 64 bit)

explay avatar Jan 10 '20 21:01 explay

Do you have .net framework 4.6?

redSol avatar Jan 10 '20 21:01 redSol

Do you have .net framework 4.6?

Yes, I have it installed.

explay avatar Jan 10 '20 21:01 explay

No error message? Do you get a "This application has stopped working"?

redSol avatar Jan 10 '20 22:01 redSol

No error message? Do you get a "This application has stopped working"?

The app just shows in tray for a brief moment and disappears.

explay avatar Jan 10 '20 22:01 explay

If you open Task Manager (Cntrl+Shift+Esc) do you still see it as a process under the "Details" tab? You'll need to hit more details at the bottom to see the tabs.

If you see it running there you can create a dump file.

Did you try running it as an Administrator?

JusKillmeQik avatar Jan 10 '20 22:01 JusKillmeQik

Also try going into the options and setting the "check_updates" option to false

redSol avatar Jan 11 '20 00:01 redSol

Also try going into the options and setting the "check_updates" option to false

It didn't help unfortunately. Here's the crash dump:

PoeTradeSearch.exe.18200.zip

explay avatar Jan 11 '20 20:01 explay

Is there a .log file that got created? If so can you post the details here

redSol avatar Jan 12 '20 01:01 redSol