Loading subtitles from internet doesn't work

[scrazzz]

Steps to reproduce

This is what I did:

1. Search for a movie/TV show (eg, "breaking bad")
2. Choose HDToday source for the movie/TV show.
3. Choose a season (eg, season 3)
4. Choose an episode (eg, episode 1)
5. Choose Streamlare as source (by default it is Streamlare)
6. Click on "Source" in the player settings
7. Click "Load from internet" under the Subtitle section
8. Choose any of the given results
9. Click "Apply"

Expected behavior

The subtitle should be visible starting from where the video was left off.

Actual behavior

Subtitle didn't show up.

Cloudstream version and commit hash

3.1.5 • a58ca54

Android version

11

Logcat

N/A

Other details

I tried loading subtitles from 3 different sources and none of them worked. I even tried syncing the subtitle thinking it would work, but no luck.

This issue is kind of similar to #31 but I don't know if they were loading subtitles from the provider directly or from the internet.

Acknowledgements

• [X] I have searched the existing issues and this is a new ticket, NOT a duplicate or related to another open issue.
• [X] I have written a short but informative title.
• [X] I have updated the app to pre-release version Latest.
• [X] If related to a provider, I have checked the site and it works, but not the app.
• [X] I will fill out all of the requested information in this form.

[ardoslav]

similar problem for me i even log in in my opensubtitels account

[Blatzar]

Hmm indexsubtitle does not work, but opensubtitles works on that episode. Just make sure you go back into sources and select the new subtitle file after you've pressed apply (it should be automatic, but I havent fixed) .

[scrazzz]

Just make sure you go back into sources and select the new subtitle file after you've pressed apply (it should be automatic, but I havent fixed) .

Tried that, didn't work either.

[ardoslav]

i should mention it is happening to me on google tv Chromecast 4k with normal and prerelease version i don't have the same problem with bluestacks emulation of the app

[rideragung]

no fix?

[ghost]

It doesn't work for me either, click load subtitles from internet then open that menu and didn't show any subtitles, seems like indexsubtitle doesn't reaponse but I opened the site and search for the subtitles that I need and it's there

[Patevan9]

Same here. I truly wish there was a fix for this.

[Patevan9]

I found if I use the old cloudstream (not beta) it works on my Android TV Box. I hope they fix it in beta version.