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Network error in Apple Mac OS Monterey 12.5.1 when leaving the application open

Open chargio opened this issue 1 year ago • 4 comments

Actual Behavior

Open the application and use it for a while. Leave the laptop open If you stop using the laptop and come back after a while the laptop has been restarted and the error talks about an Ethernet expection

Steps to Reproduce

Use the app Leave it open and do other things for a while

Result

Laptop has restarted with an Ethernet error.

Expected Behavior

Everything should be fine

Additional Information

Network logs: Cert Verify Result: CSSMERR_TP_CERT_EXPIRED (after a while)

Rancher Desktop Version

1.5.1

Rancher Desktop K8s Version

v1.24.3+k3s1

Which container engine are you using?

containerd (nerdctl)

What operating system are you using?

macOS

Operating System / Build Version

12.5.1

What CPU architecture are you using?

arm64 (Apple Silicon)

Linux only: what package format did you use to install Rancher Desktop?

No response

Windows User Only

No response

chargio avatar Aug 21 '22 12:08 chargio

Machine is a M1 Max

chargio avatar Aug 21 '22 12:08 chargio

Thanks for the bug report! I wonder if this is related to #1274. Is it possible for you to enter debug mode in RD (see the Troubleshooting tab) and post the logs here (also see the Troubleshooting tab)? This sounds difficult to debug and logs will help. Also, if you have any more logs pertaining to networking, or why your system may be shutting down, that would be helpful.

@jandubois since I know you've been looking at #1274.

adamkpickering avatar Aug 22 '22 21:08 adamkpickering

It just happened to me with the laptop working and using it, but with Rancher Desktop in the background

chargio avatar Aug 23 '22 10:08 chargio

When did you start having this problem? I ask because many M1 users are having problems that started after updating to macOS 12.5.1. This may be another one of those issues.

adamkpickering avatar Aug 23 '22 22:08 adamkpickering

This is not an instance of #1274, which is due to ssh connections getting disconnected.

It is also not related to the recent errors on M1 with Monterey which are due to broken ClamAV signatures, and have been fixed by Cisco now.

The fact that the OS itself restarts points to an error in macOS itself; there is no functionality in RD that asks for a restart.

Unfortunately I have no idea what is going on; getting logs might help though.

jandubois avatar Aug 27 '22 00:08 jandubois