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Notification Sounds not Playing

Open tompetersjr opened this issue 9 years ago • 17 comments

I'm running ScudCloud on Ubuntu 15.04 just fine. However the notification sound will not play. Any suggestions on what might be going wrong?

tompetersjr avatar May 21 '15 22:05 tompetersjr

I'm having the same issue on Ubuntu 14.04, even when I manually trigger a sound in the setting window (where you can change the notification sound), nothing plays - nothing even shows in the ubuntu application sound settings window. No errors if I run it from the terminal, just silence.

alesbolka avatar May 22 '15 07:05 alesbolka

Im having the same problem on Ubuntu 14.04. I tried using ubuntu-tweak and nothing, but this could be an inherent problem with my system's notification.

franleplant avatar Jun 24 '15 13:06 franleplant

Same problem on Debian Jessie running KDE. Another similar Slack client does not have this issue though.

ofavre avatar Aug 03 '15 17:08 ofavre

Hi guys, thank you for raising this issue.

While I can understand your frustration with sounds not playing on ScudCloud, the fact is ScudCloud has 0 lines related to sound and related configurations: the sound is played directly by the Slack HTML engine.

In the past, we saw some problems related to sound, solved updating the base system (#68) or requiring some configuration tweak in Pulseaudio (#31).

raelgc avatar Aug 03 '15 18:08 raelgc

Please, see #31

raelgc avatar Sep 12 '15 00:09 raelgc

@tompetersjr, @Moryg, @franleplant, @ofavre: any lucky on this?

raelgc avatar Nov 26 '15 16:11 raelgc

I've stopped using linux :|

On Thu, Nov 26, 2015 at 1:40 PM Rael Gugelmin Cunha < [email protected]> wrote:

@tompetersjr https://github.com/tompetersjr, @Moryg https://github.com/Moryg, @franleplant https://github.com/franleplant, @ofavre https://github.com/ofavre: any lucky on this?

— Reply to this email directly or view it on GitHub https://github.com/raelgc/scudcloud/issues/120#issuecomment-159956600.

franleplant avatar Nov 26 '15 16:11 franleplant

Right, thank you for the feedback @franleplant!

raelgc avatar Nov 26 '15 17:11 raelgc

What is interesting about this: I've changed nothing in code, and then suddenly, some day, in my new machine, ScudCloud sounds stopped to works. Just in the new machine.

Sounds like some sound configuration in my desktop changed and affected Qt applications.

raelgc avatar Nov 27 '15 15:11 raelgc

Ok, I've downgraded the new machine to Ubuntu 14.04. I faced so many small issues in 15.10. Sound is back in ScudCloud for me.

raelgc avatar Nov 28 '15 00:11 raelgc

I can now assure what I've said above: this is not a ScudCloud issue. It's related with system sound, as there is no line of code related to sound settings in ScudCloud.

raelgc avatar Nov 28 '15 10:11 raelgc

I am also experiencing this issue, using Arch Linux. The setting for flat-volume was already set to no, so that's not the cause (for me). I strongly suspect (at least in my case) that this is a bug in one of the underlying libraries or applications, as when testing the notification sounds, they will sometimes make a popping noise, or play a sound, but rarely do anything.

CubeTheThird avatar Feb 26 '16 03:02 CubeTheThird

Can confirm that this is happening in Ubuntu 15.10. When in the browser slack notification sounds come through just fine.

Syco54645 avatar Mar 09 '16 03:03 Syco54645

@Syco54645 What is really weird about 15.10 is that sound worked for me in a first moment, then later it stopped and never got back. In few days I'll install 16.04 here to check.

raelgc avatar Mar 09 '16 10:03 raelgc

Today I've installed 16.04, and sound is working properly (while in 15.10 I faced weird results).

raelgc avatar Mar 25 '16 21:03 raelgc

Well my installation of WebRTC updated, and this issue no longer occurs for me.

CubeTheThird avatar Apr 13 '16 15:04 CubeTheThird

@CubeTheThird Thanks for the nice feedback! I'm glad to hear sound is back!

Maybe, in Ubuntu, it can be related to webrtc-audio-processing package.

raelgc avatar Apr 13 '16 16:04 raelgc