Qonversion throws unknown error instead of restoring subscription when user attempts to repurchase existing subscription after reinstall

[zerorail]

When a user reinstalls the application and attempts to purchase a subscription they have already purchased, Apple correctly displays a dialog indicating that the user is already subscribed. However, instead of automatically restoring the user's account, Qonversion throws an unknown error. Steps to Reproduce

Install the application and purchase a subscription Uninstall the application Reinstall the application Attempt to purchase the same subscription again

Expected Behavior

Apple displays the "You're already subscribed" dialog Qonversion should automatically detect the existing subscription and restore the user's account User should be granted access to their subscription without any errors

Actual Behavior

Apple displays the "You're already subscribed" dialog (correct) Qonversion throws the following error:

Code: Unknown Description: An unknown error occurred Additional Message: Qonversion Error Code: Unknown isUserCancelled: false

User's account is not automatically restored

Environment

Platform: iOS Qonversion SDK Version: 10.0.2 iOS Version: 18.5

Additional Context The issue occurs specifically in the reinstall scenario where the user already has an active subscription. The error indicates isUserCancelled: false, confirming this is not a user-initiated cancellation but rather an error in the subscription restoration flow.

Severity High - This prevents users from accessing their already-paid subscriptions after reinstalling the app, resulting in a poor user experience and potential support burden.Retry