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QB sometimes won't open from tray

Open ezlinn opened this issue 7 years ago • 22 comments
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Please provide the following information

qBittorrent version and Operating System

QB 4.0.3 Windows 10 Pro, x64 (10.0.1xxxx)

If on linux, libtorrent and Qt version

(type here)

What is the problem

Sometimes QB won't open from the tray after I keep it on during the night. Trying to click it to maximize QB from tray opens only the outline of the window before it minimizes onto Windows taskbar. QB icon shows on Windows taskbar but it won't open.

The tray icon itself no longer works. You can't right click it and if you repeatedly try, it crashes. However, when you mouseover, you can see DL/UL speeds changing, suggesting torrents are still active.

What is the expected behavior

(type here)

Steps to reproduce

I do not know what causes this. Checking the log only shows a very long list showing I/O errors when, I assume, QB attempted to seed the missing files from torrents I only downloaded select files from.

Example: (N) 2017-12-31T05:09:38 - An I/O error occurred, 'TORRENT' paused. TORRENT partfile read (F:\LOCATION\FILE.exe) error: No such file or directory

QB has traditionally given me a lot of issues when downloading certain parts/files of a torrent, i.e. mainly still attempting to download those files I did not select and leaving the incomplete husk while still taking up all the space of that file.

Extra info(if any)

(type here)

ezlinn avatar Dec 31 '17 18:12 ezlinn

I have this same issue, not using start minimized but if i leave it just in the tray for a bit it wont open back up. i click it and see the outline of the window for a second but nothing, right click doesnt bring up context menu. have to close and reopen. was working fine for months and this started the last few weeks. I am not sure if it has crashed or what but it is super inconvenient.

tatgauthier avatar Mar 01 '18 05:03 tatgauthier

Same problem here. I have to go thru Task Manager to close it. Started a couple of weeks ago. I updated to the newest version but the problem still persist.

60john avatar Apr 07 '18 15:04 60john

I've been having this issue for quite some time. Can't find a cause for the issue. Have to force close the program to get it relaunch. Causes torrents to have to be rechecked.

dpill83 avatar Apr 15 '18 03:04 dpill83

Yup, same here. When minimized to tray it seems to still download and you can still add new torrents, and it'll even let you know when they are done - but you are locked out otherwise.

MaintainUplift avatar Apr 21 '18 03:04 MaintainUplift

This is still a problem in the newest version. It remains minimized in the system tray no matter what I do. There is no way to view the GUI.

carverofchoice avatar Jun 01 '19 07:06 carverofchoice

Same issue here. 4.1.6 on W10P 1809

m384wwn avatar Jul 06 '19 17:07 m384wwn

Most prominent under shells other than Explorer. Based on previous experience, I would suggest re-checking the icon click handler. Because f.e. TS3 don't have such issues.

AnrDaemon avatar Jul 21 '19 12:07 AnrDaemon

I have the same problem (v4.3.5). Normally, you can click on the tray icon to bring up the program, but sometimes the tray icon stops working.

I don't think the problem is caused by an 'old' install that needs refreshing, because I recently completely re-installed the program from scratch a couple of months ago, but I still have this problem.

Mr-Personality avatar Jun 17 '21 20:06 Mr-Personality

I have the same issue with version 4.4.2 on Archlinux.

Operating System: Arch Linux KDE Plasma Version: 5.24.4 KDE Frameworks Version: 5.93.0 Qt Version: 5.15.3 Kernel Version: 5.17.3-arch1-1 (64-bit) Graphics Platform: X11 Processors: 12 × AMD Ryzen 5 PRO 4650U with Radeon Graphics Memory: 14,9 GiB of RAM Graphics Processor: AMD RENOIR

firew4lker avatar Apr 21 '22 09:04 firew4lker

Same here. qBittorrent 4.5.1 on Ubuntu Budgie 23.04.

haagensen avatar Jun 24 '23 21:06 haagensen

Please try to reproduce on 4.6.0

luzpaz avatar Nov 17 '23 21:11 luzpaz

@firew4lker @haagensen ping

luzpaz avatar Nov 26 '23 11:11 luzpaz

Thanks for the heads-up @luzpaz -- seems fixed to me (4.6.2). Thank you!

edit -- oops, spoke too soon. After a few minutes more, the "show" on tray's menu does... nothing. All the other options seems to work, though. Is there some way to create a logfile or something that may help?

edit 2 -- some more info. Clicking "show" on the tray briefly flashes a QB's icon on my dock. Clicking "exit", however, shows the icon on the dock, this time with two dots under it (meaning two windows, I suppose). Once clicked, the "exiting qB" dialog is shown. I click the "no" button, QB's icon stays on the dock but clicking on it does nothing. QB's tray now shows the first entry as "hide".

haagensen avatar Nov 28 '23 19:11 haagensen

@haagensen thanks, can you paste your full About info ?

Edit: Seems related to #18756

luzpaz avatar Nov 29 '23 12:11 luzpaz

Qt: 6.6.1 Libtorrent: 1.2.19.0 Boost: 1.83.0 OpenSSL: 1.1.1w zlib: 1.2.13

haagensen avatar Nov 29 '23 20:11 haagensen

@haagensen any change in 4.6.6 ?

luzpaz avatar Aug 24 '24 11:08 luzpaz

@haagensen any change in 4.6.6 ?

Yup, seems to be fixed for me. Left it on the tray for quite some time, and the "show" option popped up the window back as expected. Thanks, @luzpaz!

haagensen avatar Aug 24 '24 20:08 haagensen

Nope, still does not open from tray icon.

AnrDaemon avatar Aug 24 '24 21:08 AnrDaemon

https://github.com/user-attachments/assets/2f3d17ce-efd5-4f87-bbf1-0a19d68e239c

AnrDaemon avatar Aug 24 '24 22:08 AnrDaemon

@AnrDaemon please paste full Qbit info

luzpaz avatar Aug 24 '24 22:08 luzpaz

Windows 10 [Version 10.0.19045.4780] qB 4.6.6

Qt: 6.4.3 Libtorrent: 2.0.11.0 Boost: 1.86.0 OpenSSL: 1.1.1w zlib: 1.3.1

AnrDaemon avatar Aug 24 '24 22:08 AnrDaemon

@AnrDaemon OS?

xavier2k6 avatar Aug 24 '24 22:08 xavier2k6

@AnrDaemon

Please update to latest qBittorrent 5.0.0 ATTOW.

If any issues are experienced, please open a new ticket.

xavier2k6 avatar Oct 15 '24 09:10 xavier2k6