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Deleting Files Loaded in qBittorrent causes crash
qBittorrent & operating system versions
qBittorrent: 4.6.2 x64 Operating system: Windows 10 Pro 21H1/19043.1415 x64 (10.0.19043)
What is the problem?
If a torrent is currently not paused but idle (not uploading or downloading) and you delete the files from the filesystem, some time in the future qbittorrent will freeze and crash once opened.
It doesnt seem a crash report is created, at least there is none in \AppData\Local\qBittorrent\logs
Steps to reproduce
- Download some files.
- While qbittorrent is running but files are not actively uploading or downloading delete files from filesystem
- Wait, eventually qbittorrent will freeze and crash
Additional context
No response
Log(s) & preferences file(s)
No response
@pmayeur please look in %LOCALAPPDATA%\CrashDumps
for any *.dmp
files
qbittorrent.exe.20948.dmp qbittorrent.exe.6200.dmp qbittorrent.exe.10444.dmp qbittorrent.exe.21160.dmp
Thank you, here is the most recent.
@pmayeur They appear to be old dumps.
run eventvwr
& proceed to Windows Logs
->Application
& see if any errors relating to qBittorrent
Those may have been from previous versions of qbittorrent (4.6.2). I upgraded to 4.6.3 today which is why i had the wrong version in the original description (edited). When it happens again I will link a new dump. Though this has been going on for a long time so I dont think version is too relevant. (Previous Issue: https://github.com/qbittorrent/qBittorrent/issues/16356)
To answer your request
Faulting application name: qbittorrent.exe, version: 4.6.2.0, time stamp: 0x65650cfa Faulting module name: qbittorrent.exe, version: 4.6.2.0, time stamp: 0x65650cfa Exception code: 0xc0000409 Fault offset: 0x0000000000be06f7 Faulting process id: 0x51d4 Faulting application start time: 0x01da530809b4fd9e Faulting application path: C:\Program Files\qBittorrent\qbittorrent.exe Faulting module path: C:\Program Files\qBittorrent\qbittorrent.exe Report Id: 131be6a9-a858-4519-b904-8a4fdeb16d55 Faulting package full name: Faulting package-relative application ID:
Faulting application name: qbittorrent.exe, version: 4.6.2.0, time stamp: 0x65650cfa Faulting module name: qbittorrent.exe, version: 4.6.2.0, time stamp: 0x65650cfa Exception code: 0xc0000409 Fault offset: 0x0000000000be06f7 Faulting process id: 0x1838 Faulting application start time: 0x01da512e0e0f3b79 Faulting application path: C:\Program Files\qBittorrent\qbittorrent.exe Faulting module path: C:\Program Files\qBittorrent\qbittorrent.exe Report Id: 193672ce-7020-41c7-8674-68dddd765e2f Faulting package full name: Faulting package-relative application ID:
@pmayeur Can you run sfc /scannow
in an elevated command prompt (administrator) & show results?
Which libtorrent version are you using?
@pmayeur Can you reproduce with libtorrent: 2.0.9 based build?
I will try, but looks like you can't have both versions of qbittorrent running at the same time.
Can you run both versions of qbittorrent simultaneously? If so, I can try
You can extract files to a folder, say on your desktop & create a folder inside called profile
You will be able to add an example torrent for crash recreation purposes.......all settings will be default!
example:
@pmayeur If you are not comfortable with this, can you please provide an example torrent for testing
I am now using qbittorrent with libtorrent 2.0.9
I will try to reproduce and report back
@xavier2k6 thanks for your help. I got another reproduction.
Here is the newest dmp and eventwr qbittorrent.exe.8392.dmp
Faulting application name: qbittorrent.exe, version: 4.6.3.0, time stamp: 0x65a478a1 Faulting module name: qbittorrent.exe, version: 4.6.3.0, time stamp: 0x65a478a1 Exception code: 0xc0000409 Fault offset: 0x0000000000c5cc77 Faulting process id: 0x20c8 Faulting application start time: 0x01da569a5fdb2045 Faulting application path: C:\Program Files\qBittorrent\qbittorrent.exe Faulting module path: C:\Program Files\qBittorrent\qbittorrent.exe Report Id: 5098e341-6ed6-433e-a0dd-ca287ee4ac75 Faulting package full name: Faulting package-relative application ID:
Here is another (downgraded lib torrent back to 1.x because 2.x has super laggy UX)
I dont know how to remove the label "Waiting for Info". I think I've provided the info.
OK, this happens after you "RIGHT CLICK"
So delete something from your system that is loaded but not actively transferring data. Wait 3 hours. Right click on a torrent in qbittorrent.
Right click on a torrent in qbittorrent.
Is it the torrent that you deleted from the system or is it on any torrent?
Is it happening with libtorrent 1.2.x / 2.0.x or with both? (as I note you downgraded back to 1.2.x)
I just want to be clear on qBittorrent version being used & libtorrent version.