pypi-support icon indicating copy to clipboard operation
pypi-support copied to clipboard

Account recovery request

Open jucacrispim opened this issue 1 year ago • 2 comments

PyPI Username

jucacrispim

Reason for request

Lost access to email address

Code of Conduct

  • [X] I agree to follow the PSF Code of Conduct

Acknowledgement

  • [X] I understand that it may take a significant amount of time to process my account recovery request.

jucacrispim avatar May 18 '24 00:05 jucacrispim

Hi @jucacrispim,

Please contact [email protected] with an email address that you would like your account to be associated with and please reference this link (https://github.com/pypi/support/issues/4068). We will proceed from there. Thanks!

Thespi-Brain avatar Jul 26 '24 00:07 Thespi-Brain

Hi @jucacrispim,

Thanks for sending over your preferred email. I have initiated an account recovery process and instructions are being sent to your preferred email address. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

Thespi-Brain avatar Jul 29 '24 23:07 Thespi-Brain

Hi @jucacrispim,

Thanks for completing the verification process. The verification was successful! I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

Thespi-Brain avatar Sep 09 '24 23:09 Thespi-Brain