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OpenSubtitles - Failed to login, check your userid, password

Open ward0 opened this issue 1 year ago • 3 comments

Describe the bug I can login to opensubtitles website https://www.opensubtitles.org/nl

To Reproduce Steps to reproduce the behavior: In settings I configured the same values to login to the opensub website (so i'm sure about login and password) I download a manual subtitle for a episode and I get 'Failed to login, check your userid, password'

Medusa (please complete the following information):

Medusa Info: Branch: masterCommit: 400903a534414868f6fcf74ea2a5adc71505645dVersion: 1.0.6Database: 44.19
Python Version: 3.8.13 (default, Jul 10 2022, 21:07:01) [GCC 7.5.0]
SSL Version: OpenSSL 1.1.1q 5 Jul 2022
OS: Linux-4.4.180+-x86_64-with-glibc2.2.5
Locale: en_US.UTF-8
Timezone: CEST

Debug logs (at least 50 lines): General > Advanced Settings > Enable debug

2022-08-24 09:45:26 INFO	Thread :: [400903a] Found subtitle for Obi-Wan.Kenobi.S01E01.1080p.WEB.h264-KOGi.mkv in opensubtitles provider with language dut
2022-08-24 09:45:26 INFO	Thread :: [400903a] Manual downloading subtitles for: Obi-Wan.Kenobi.S01E01.1080p.WEB.h264-KOGi
2022-08-24 09:45:26 INFO	Thread :: [400903a] Starting to manual downloading subtitles
2022-08-24 09:45:22 WARNING	Thread :: [400903a] Failed to login, check your userid, password
2022-08-24 09:45:22 INFO	Thread :: [400903a] Getting show ids
2022-08-24 09:45:21 INFO	Thread :: [400903a] Manual searching subtitles for: Obi-Wan.Kenobi.S01E01.1080p.WEB.h264-KOGi
2022-08-24 09:45:21 INFO	Thread :: [400903a] Starting to manual searching subtitles
2022-08-24 09:40:07 INFO	Thread :: [400903a] Found subtitle for Obi-Wan.Kenobi.S01E01.1080p.WEB.h264-KOGi.mkv in opensubtitles provider with language dut
2022-08-24 09:40:07 INFO	Thread :: [400903a] Manual downloading subtitles for: Obi-Wan.Kenobi.S01E01.1080p.WEB.h264-KOGi
2022-08-24 09:40:07 INFO	Thread :: [400903a] Starting to manual downloading subtitles
2022-08-24 09:40:04 WARNING	Thread :: [400903a] Failed to login, check your userid, password
2022-08-24 09:40:03 INFO	Thread :: [400903a] Getting show ids
2022-08-24 09:40:03 INFO	Thread :: [400903a] Manual searching subtitles for: Obi-Wan.Kenobi.S01E01.1080p.WEB.h264-KOGi
2022-08-24 09:40:03 INFO	Thread :: [400903a] Starting to manual searching subtitles

Additional context Add any other context about the problem here. Medusa Info: Branch: master Commit: 400903a534414868f6fcf74ea2a5adc71505645d Version: 1.0.6 Database: 44.19 Python Version: 3.8.13 (default, Jul 10 2022, 21:07:01) [GCC 7.5.0] SSL Version: OpenSSL 1.1.1q 5 Jul 2022 OS: Linux-4.4.180+-x86_64-with-glibc2.2.5 Locale: en_US.UTF-8 Timezone: CEST

ward0 avatar Aug 24 '22 07:08 ward0

I have the same issue

Medusa Info: Branch: masterCommit: 0b9b58d184ae4fc5467f3474d452f888dfbaac10Version: 1.0.10Database: 44.19
Python Version: 3.10.7 (main, Dec 4 2022, 09:29:05) [GCC 8.4.0]
SSL Version: OpenSSL 1.1.1s 1 Nov 2022
OS: Linux-4.2.8-aarch64-with-glibc2.27
Locale: en_US.UTF-8
Timezone: CET
Medusa Info: Branch: [master](https://github.com/pymedusa/Medusa/tree/master) Commit: [0b9b58d184ae4fc5467f3474d452f888dfbaac10](https://github.com/pymedusa/Medusa/commit/0b9b58d184ae4fc5467f3474d452f888dfbaac10) Version: [1.0.10](https://github.com/pymedusa/Medusa/releases/tag/v1.0.10) Database: 44.19 Python Version: 3.10.7 (main, Dec 4 2022, 09:29:05) [GCC 8.4.0] SSL Version: OpenSSL 1.1.1s 1 Nov 2022 OS: Linux-4.2.8-aarch64-with-glibc2.27 Locale: en_US.UTF-8 Timezone: CET

gabryk91 avatar Jan 05 '23 16:01 gabryk91

opensubtitles.org has updated their API and disabled the old one, unless you're a VIP user. Opensubtitles.com still works using the old API - currently working in KODI. Can I suggest that Medusa move to using the opensubtitles.com API, and/or look into what's required to use the new .org API?

LethalCorpse avatar Jan 23 '24 02:01 LethalCorpse

This should be a whole new issue in 2024. Old API (what is used by medusa) ended end 2023.

Reference for the old api closure: https://forum.opensubtitles.org/viewtopic.php?t=17930#p47873

New API docs: https://opensubtitles.stoplight.io/docs/opensubtitles-api/e3750fd63a100-getting-started

Can we have medusa to support the new API?

sooslaca avatar Jan 31 '24 19:01 sooslaca