jira
jira copied to clipboard
Cannot properly assign to person
Bug summary
I am using jira==3.0.1
python package, but I cannot properly assign my created ticket to the person I want.
My server is: https://issues.teslamotors.com/
But when I am trying to assign this ticket to him, I got the error
I am sure that the assignee name is xins, but jira wants to assignee to xinhe
Similar issue goes to soyou
, jian
, xins
, but leidxu
, lifachen
, fjin
, elliu
can be properly assigned.
I think there are some bug in the assign logic, the add watcher function has no similar bugs. I can properly add watchers.
Is there an existing issue for this?
- [X] I have searched the existing issues
Jira Instance type
Jira Cloud (Hosted by Atlassian)
Jira instance version
No response
jira-python version
3.0.1
Python Interpreter version
3.8
Which operating systems have you used?
- [ ] Linux
- [ ] macOS
- [X] Windows
Reproduction steps
jira : JIRA = JIRA('https://issues.teslamotors.com/', {user}, {password})
issue: Issue = jira.create_issue(
project = "ACE",
summary = "VVV.EEE TEST Jira Ticket #COA",
description = "TEST Jira Ticket for Vendor VVV engineer EEE",
issuetype = {"name": "Task"},
components = task["components"]
components = [],
)
jira.assign_issue(issue.id, 'xins')
Stack trace

Expected behaviour
Properly assign to the right person
Additional Context
No response
My team and I are running into this issue as well, and have spent some time debugging. The issue is that the assign_issue
method takes the user argument and performs a search for that user. If the username is contained in any other name, and that name would come first alphabetically, then the _get_user_id()
method fails because it takes the first result unconditionally.
E.g. Say we have two users, chris
and bchristian
and want to assign an issue to chris
. When the search for chris
is sent to the server by _get_user_id()
the first response is for bchristian
so _get_user_id()
returns that instead of the also valid (and intended!) user ID chris
.