[Bug] Failed to reset USB device: NetworkError (Windows)

[BertLindeman]

Describe the bug On windows: try to connect via USB to a primehub does not complete the connect.

To reproduce Steps to reproduce the behavior:

1. Open labs.pybricks.com
2. connect the primehub via USB cable.
3. click the USB connect button
4. select the hub and click "connect"
5. expect the USB-button to change to USB-connected and the "Run" and "REPL" buttons to enable.

Expected behavior See the USB connect change to "connected" and the "Run" and "REPL" buttons to enable.

Screenshots There is a saying that a picture is worth a 1000 words. Screenshots really help to identify and solve problems.

Just before click on "Connect"

just after click on "Connect":

Extra info: labs version (as app on win11 25H2) "v3.6.1 (Pybricks Beta v2.8.0-beta.2)"

Robot Inventor firmware: ('primehub', '4.0.0a0', 'ci-build-4325-v3.6.1-548-g76893f68 on 2025-10-30')

Also mentionned in PR 405

[EDIT] The same with the EV3 from the same build. I do not know how to copy the text from the dev tools, so a picture:

[EDIT 2] Used:

• brave
• chrome
• edge
• firefox All the same result