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Failed to send command

Open vlape opened this issue 2 years ago • 1 comments

Please provide as much detail as possible. It's helpful to include Home Assistant debug logs from this integration. Instructions for enabling debugging are available at https://github.com/pyalarmdotcom/alarmdotcom/wiki/How-to-Test-&-Debug#enable-code-debugging. (Alarmdotcom debug logs are verbose, so don't forget to disable debug logging when you're done!)

Describe the bug When attempting to open or close garage door error Failed to send command is returned

To Reproduce Steps to reproduce the behavior:

  1. Go to any location in the UI where presented cover.garage_door
  2. Click on open or close
  3. See error: Failed to send command

Alternate: attempting to send request via service call

  1. Go to Developer Tools > Services
  2. Choose cover.open_cover > Choose entity cover.garage_door
  3. Click call service

Expected behavior Garage door will open or close

Screenshots If applicable, add screenshots to help explain your problem.

Home Assistant Version: Core 2023.11.2 Supervisor 2023.11.3 Operating System 11.1 Frontend 20231030.2 Additional context

HACS 1.33.0 Alarm.com 3.0.10

Add any other context about the problem here. Deleted integrastion & entities and reconfigured. No change. Removed Alarm.com from HACS, reinstalled. No change home-assistant_alarmdotcom_2023-11-18T22-01-08.414Z.log

vlape avatar Nov 19 '23 23:11 vlape

Can you enable debug logging to share the exact error returned by the server?

elahd avatar Jan 21 '24 05:01 elahd