Error when archiving files from face cluster
I selected a dozen images from a face cluster and clicked archive, error below pops up. Works on second try w/o error I'm using redis for locking, not sure why that file would be locked though.
{
"reqId":"OfKANzaKJeIha72hLKQn",
"level":3,
"time":"2022-10-26T15:58:01+00:00",
"remoteAddr":"192.168.2.204",
"user":"root",
"app":"index",
"method":"PATCH",
"url":"/apps/memories/api/archive/4497062",
"message":"\"NAS/.archive/testdir/Archiv\" is locked, existing lock on file: 4 shared locks",
"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36",
"version":"25.0.0.18",
"exception":{
"Exception":"OCP\\Lock\\LockedException",
"Message":"\"NAS/.archive/testdir/Archiv\" is locked, existing lock on file: 4 shared locks",
"Code":0,
"Trace":[
{
"file":"/var/www/nextcloud/lib/private/Files/View.php",
"line":1170,
"function":"changeLock",
"class":"OC\\Files\\View",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Files/View.php",
"line":270,
"function":"basicOperation",
"class":"OC\\Files\\View",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Files/Node/Folder.php",
"line":164,
"function":"mkdir",
"class":"OC\\Files\\View",
"type":"->"
},
{
"file":"/var/www/nextcloud/apps/memories/lib/Controller/ApiController.php",
"line":566,
"function":"newFolder",
"class":"OC\\Files\\Node\\Folder",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line":225,
"function":"archive",
"class":"OCA\\Memories\\Controller\\ApiController",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line":133,
"function":"executeController",
"class":"OC\\AppFramework\\Http\\Dispatcher",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/AppFramework/App.php",
"line":172,
"function":"dispatch",
"class":"OC\\AppFramework\\Http\\Dispatcher",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Route/Router.php",
"line":298,
"function":"main",
"class":"OC\\AppFramework\\App",
"type":"::"
},
{
"file":"/var/www/nextcloud/lib/base.php",
"line":1047,
"function":"match",
"class":"OC\\Route\\Router",
"type":"->"
},
{
"file":"/var/www/nextcloud/index.php",
"line":36,
"function":"handleRequest",
"class":"OC",
"type":"::"
}
],
"File":"/var/www/nextcloud/lib/private/Files/View.php",
"Line":2012,
"Previous":{
"Exception":"OCP\\Lock\\LockedException",
"Message":"\"files/31f663ee5d002317cdf6d0b882eb47da\" is locked, existing lock on file: 4 shared locks",
"Code":0,
"Trace":[
{
"file":"/var/www/nextcloud/lib/private/Files/Storage/Common.php",
"line":827,
"function":"changeLock",
"class":"OC\\Lock\\MemcacheLockingProvider",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Files/View.php",
"line":2006,
"function":"changeLock",
"class":"OC\\Files\\Storage\\Common",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Files/View.php",
"line":1170,
"function":"changeLock",
"class":"OC\\Files\\View",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Files/View.php",
"line":270,
"function":"basicOperation",
"class":"OC\\Files\\View",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Files/Node/Folder.php",
"line":164,
"function":"mkdir",
"class":"OC\\Files\\View",
"type":"->"
},
{
"file":"/var/www/nextcloud/apps/memories/lib/Controller/ApiController.php",
"line":566,
"function":"newFolder",
"class":"OC\\Files\\Node\\Folder",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line":225,
"function":"archive",
"class":"OCA\\Memories\\Controller\\ApiController",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line":133,
"function":"executeController",
"class":"OC\\AppFramework\\Http\\Dispatcher",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/AppFramework/App.php",
"line":172,
"function":"dispatch",
"class":"OC\\AppFramework\\Http\\Dispatcher",
"type":"->"
},
{
"file":"/var/www/nextcloud/lib/private/Route/Router.php",
"line":298,
"function":"main",
"class":"OC\\AppFramework\\App",
"type":"::"
},
{
"file":"/var/www/nextcloud/lib/base.php",
"line":1047,
"function":"match",
"class":"OC\\Route\\Router",
"type":"->"
},
{
"file":"/var/www/nextcloud/index.php",
"line":36,
"function":"handleRequest",
"class":"OC",
"type":"::"
}
],
"File":"/var/www/nextcloud/lib/private/Lock/MemcacheLockingProvider.php",
"Line":109
},
"CustomMessage":"--"
}
}
I saw this a couple of times too. Not sure what's going on here.
I'm having the same issue but when archiving from the folders view or the timeline (I guess anywhere).
As a workaround, I can move images to the .archive folder from the Files app without any issues, it is just annoying that I can use the much more convenient (one click) shortcut in the Memories app.
Did you try rebooting the server?
Hi @pulsejet! No, I didn't. Why doing that should help?
In any case, I tried again and now I'm not getting those errors. At first I thought it was when moving multiple files, but I just tried that again with a few files and it worked too. It is very strange, and since it's not deterministic, I guess it might be a race. My server is sporadically under high load, which I guess could trigger races more easily.
Locking gets tricky under load. Are you using Redis?
Yes.
Wouldn't want to revive a dead thread, but I also get issues about shared locks and it also says that .archive folder cannot be updated
@ZeroKun265 the fix isn't released yet, it's still on master.
Wow that was quick Thanks