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Photos and previews only showing in grey, live photos are working

Open trvrcr opened this issue 10 months ago • 2 comments

Describe the bug No photos show in overview of any page

To Reproduce Steps to reproduce the behavior Open Memories, Photos are grey, small broken icon when clicking photo Live photos start showing, yet after the live part the photo becomes grey again

Screenshots image image image

Platform:

  • OS: Debian 12
  • Browser: Firefox
  • Memories Version: 7.2
  • Nextcloud Version: 28.0.4
  • PHP Version: 8.1

Additional context I have gone over the configuration multiple times I have re-initiated the indexing multiple times I cannot get it to work which is a bummer, as i find the app really cool. hope you can help me find the issue, or where i have gone wrong.

  • Any errors in the JS console?
  • Any errors in the Nextcloud server logs?

trvrcr avatar Apr 17 '24 19:04 trvrcr

Can you see previews in the files and photos apps? I'd check the preview generation settings in the Memories admin panel.

pulsejet avatar Apr 18 '24 02:04 pulsejet

I have checked. In the files and photo's app the previews and photo's are both shown.

The preview generation settings in de admin panel are as follows: image image

are the "Additional configuration may still be required." options explained in the configuration pages?

trvrcr avatar Apr 19 '24 09:04 trvrcr

Okay, what about these?

Any errors in the JS console?
Any errors in the Nextcloud server logs?

pulsejet avatar Apr 19 '24 15:04 pulsejet

No errors in the nextcloud server logs. image

But errors in the JS console: image

How can I check what is blocking the content? Is this server-side or client-side?

Mayor thanks to put me on this track!!

trvrcr avatar Apr 21 '24 20:04 trvrcr

Your http server or reverse proxy is setting a wrong CSP. Just remove any CSP headers from your http config.

pulsejet avatar Apr 21 '24 20:04 pulsejet

I can confirm this is the solution. I took my time to find the header that was causing the problem. Thank you very much for the expertise.

trvrcr avatar Apr 25 '24 20:04 trvrcr